If your instructor tells you to write a term paper but refuses to provide more information, it is an example of:

• A) Role ambiguity
• B) Role contrast
• C) Role conflict
• D) Role Intra-sender conflict

Organizations have the following types of groups; __________ and __________.

• A) Effective and ineffective
• B) Stable and unstable
• C) Short term and long term
• D) Formal and informal

Ajmal is trying to implement a new organizational structure at his company. A group of key employees is resisting the change. In an attempt to "buy off" the leaders, Ajmal is giving them a key role in the change decision. He doesn't really value their opinion, but wants their endorsement. Ajmal is using the change strategy of _________________.

• A) Cooptation
• B) Education
• C) Coercion
• D) Negotiation

_____________ individuals are extremely competitive, very devoted to work, and have a strong sense of time urgency.

• A) Type B & B
• B) Type A & B
• C) Type B
• D) Type A

Job-related dissatisfaction and procrastination is related to:

• A) Behavioral stress
• B) Physical stress
• C) Psychological stress
• D) Physiological stress

Informal rules that are established, recognized and enforced by the group are called:

• A) Code
• B) Norms
• C) Laws
• D) Standards

Individuals with _______ personality are extremely competitive and devoted to work:

• A) Type D
• B) Type B
• C) Type C
• D) Type A

A group formed around a specific project and brings employees from different departments because of their expertise is called:

• A) Task group
• B) Friendship group
• C) Command group
• D) Interest group committee

In which of the following tactics, it is important for power seeker to make one move at a time and not look for huge changes?

• A) Camel’s head
• B) Embrace
• C) Demolish
• D) Divide and rule

Which of the following is the stage of losing sense of direction and control?

• A) Distress
• B) Burnout
• C) Stress
• D) Eustress

In which stage, the group prepares for its disbandment?

• A) Adjourning
• B) Performing
• C) Forming
• D) Norming

Ability to get ahead of others and being personal goal oriented is called:

• A) Positive power
• B) Negative power
• C) Psychological power
• D) Social power

If individual efforts fail at gaining power the next likely response is to _____________.

• A) Seek a administrative promotion
• B) Form a coalition
• C) Seek legal council
• D) None of the given options

The first stage of General Adaptation Syndrome Model is:

• A) Alarm
• B) Exhaustion
• C) Resistance
• D) Resolving

The psychological condition in which the person believes that he has no control over the situation is known as:

• A) Hardiness
• B) Group think
• C) Learned helplessness
• D) Interpersonal conflict

Which consequence of stress is related to harming oneself or others?

• A) Behavioral
• B) Psychological
• C) Physiological
• D) Biological

Who defined negotiation as a ‘joint search of multidimensional space and then agreeing to a single point’?

• A) Oliver (1996)
• B) Harvard (1999)
• C) Adler (1998)
• D) Goleman (1995)

When employees perceive politics as a threat rather than an opportunity, they often respond with ____________.

• A) Increased self-promotion
• B) Increase in job performance
• C) Renewed enthusiasm
• D) Defensive behaviors

The top managers of firms should be sacked so they would not harm, is an example of?

• A) Alliance
• B) Camel’s head
• C) Divide and rule
• D) Demolish

Redesigning job, goal setting and personal selection are related to which of the following strategy?

• A) Organizational
• B) Individual
• C) Behavioral
• D) Social