Explicit knowledge is usually captured in which of these?

• A) Human mind
• B) Experts
• C) Experiences
• D) Repositories

The process of communicating explicit or implicit knowledge to others is known as?

• A) Knowledge applicatione
• B) Knowledge capture
• C) Knowledge discovery
• D) Knowldge sharing

Which one of the following is a key factor impacting the team success?

• A) Complexity of the project
• B) Team motivation
• C) Size of the team
• D) All of the given options

Which of the following is NOT the layer of KM architecture?

• A) Directory layer
• B) Transport internet layer
• C) Physical layer
• D) Application layer

Developing new tacit or explicit knowledge through the synthesis of prior knowledge is supported by which system?

• A) Knowledge Application Systems
• B) Knowledge Discovery Systems
• C) Knowledge Sharing Systems
• D) Knowledge Capture Systems

Products which are tailored according to each customer are called?

• A) Standardized products
• B) Service products
• C) Business products
• D) Customized products

Which one of the following is/are key layer in developing the KM architecture?

• A) Application layer
• B) Transport internet layer
• C) Physical layer
• D) All of the options

An effective data has which of the following characteristic/s?

• A) Comparable
• B) Can be generalized
• C) Scatter
• D) Fix

Which one of the following is most suitable for different place, different time conditions in knowledge sharing process?

• A) Peer to Peer shared computer
• B) Face to face meeting
• C) Video conferencing
• D) E-Mail

Which one of the following is not included in the individual competence family?

• A) Experts
• B) Computer and administrative system
• C) Professional staff
• D) Research and development people

Tacit to explicit communication is known as?

• A) Internalization
• B) Communication
• C) Externalization
• D) Socialization

“Having the right product in the right place, at the right time, at the right price, in the right condition” defines which of the following terms?

• A) Supply chain management
• B) Customer relationship management
• C) None of the given options
• D) Human resource management

The early phase of conventional systems development life cycle starts with:

• A) Knowledge sharing
• B) Knowledge consumption
• C) Knowledge application
• D) Information gathering

Documents or manuals facilitate the transfer of which knowledge to other people?

• A) Expert knowledge
• B) Systemic knowledge
• C) Explicit knowledge
• D) Tacit knowledge

Information combined with human thoughts is known as?

• A) Data
• B) Knowledge
• C) Concept
• D) Wisdom

“A strategy to learn more about customers’ needs and behavior to develop stronger relationships with them” is termed as

• A) None of the given options
• B) Supply chain management
• C) Value chain
• D) Customer relationship management

To access multiple different repositories and sources from one screen, which of the following can be used in an organization?

• A) Group support system
• B) Data warehousing
• C) Web forum
• D) Internal portal

Organizational knowledge creation at first starts with the knowledge of which of the following?

• A) Groups
• B) Policies
• C) Individuals
• D) Documents

Which one of the following is most suitable when a pool of information is to be shared among large number of employees within organization?

• A) Extranet
• B) Intranet
• C) Internet
• D) Groupware

Which one of the following is a key consideration in strategic planning?

• A) Resources
• B) Vision
• C) Culture
• D) All of the options