MCQ Bank
In which social media platforms coauthors collectively build textual and visual websites?
- A) Flicker
- B) Wikis
- C) Google Docs
- D) Blogs
The knowledge inherent in employees and, it is difficult to calculate is:
- A) Customer capital
- B) Relationship capital
- C) Human capital
- D) Structural capital
The Capability Maturity Model consists of how many evolutionary stages?
- A) Four
- B) Six
- C) Seven
- D) Five
Which one of these models describes different stages of maturity in terms of how people are supported throughout the KM cycle?
- A) Knowledge Process Quality Model (KPQM)
- B) Forrester Group KM Maturity Model
- C) Capability Maturity Model
- D) Infosys KM Maturity Model
Which one of these are used to personalize knowledge content push or pull?
- A) Adaptive technologies
- B) Databases
- C) Artificial intelligence
- D) E-learning applications
In information resources management, the activity of proactive maximization of value for money is:
- A) Identification
- B) Ownership
- C) Exploitation
- D) Development
Which one of these is an email filtering software?
- A) GrapeVine
- B) Copernic
- C) LinkedIn Today
- D) Maxims
The bottom-up approach of user -created metadata is known as:
- A) Folksonomy
- B) Taxonomy
- C) Social bookmarking
- D) Indexing
Which kind of approach has been showed by KM 2.0 to knowledge management:?
- A) Organization-centric
- B) Customer-centric
- C) People-centric
- D) Employee-centric
Systems that allow documents to be routed through organizations using a fixed process are referred as:
- A) Support systems
- B) Workflow systems
- C) Collaborative writing systems
- D) Hypertext system
Which type of knowledge help to build, identify and extract valuable content from community members?
- A) Broker
- B) Taxonomist
- C) Archivist
- D) Journalist
Access to diverse enterprise content, communities, expertise, and to internal and external services and information is provided through:
- A) Knowledge portals
- B) Digital libraries
- C) Knowledge repositories
- D) Archives
Search for industry-wide best practices that lead to superior performance is called:
- A) Balanced scorecard
- B) Results-based assessment
- C) Trademarking
- D) Benchmarking
Maximizing customer satisfaction is the primary focus of:
- A) Balanced scorecard method
- B) House of quality method
- C) Results-based assessment method
- D) Trademarking
The studies and lists of what works best is called:
- A) Best practice studies
- B) Cooperative benchmarking
- C) Industry group measurements
- D) Competitive benchmarking
The difference between a company’s market value and its book value is:
- A) Physical capital
- B) Intellectual capital
- C) Intellectual property
- D) Information assets
Those who born between 1997 and 2012 are called:
- A) Generation Z
- B) Generation X
- C) Generation Y
- D) Baby boomers
Processes that automatically extract predictive information from large databases based on statistical analysis is:
- A) Crowdsourcing
- B) Data Mining
- C) Artificial intelligence
- D) Analytics
An innovative way of combining content is called:
- A) Crowdsourcing
- B) Mashups
- C) Wikis
- D) Blog