In mediation:

• A) There is always a settlement
• B) The settlement is usually verbal
• C) Settlements reached in mediation are enforceable contracts, just as they are in any other negotiation process
• D) If there is some settlement it is permanent

BATNA:

• A) Gives the disputant a clear picture of how much ability one has to get ones underlying interests and needs met
• B) Is unable to protect disputant and his or her team from making irrational choices
• C) Forbids team to accept a deal better than the BATNA
• D) Causes undue pressure into settlement

In response to Ali’s request to Ahmad that he takes on duty in the office during lunch, Ahmad refuses and threatens to complaint. This situation represents which of the following negotiating styles?

• A) Avoiding
• B) Integrating
• C) Obliging
• D) Dominating

Of the two types of mediation, __________ is more likely to help the disputants develop, or keep, a good relationship.

• A) Facilitative mediation
• B) Mediation
• C) Nonbinding evaluations
• D) Evaluative mediation

In __________ mediation the mediator seeks to narrow the gap between disputants by expressly evaluating each disputant's position.

• A) Facilitative
• B) Evaluative
• C) Meditative
• D) Cooperative

A major problem with stereotyping is that:

• A) It is honored to be stereotyped
• B) It is based on logic
• C) Stereotypes are usually correct
• D) The attributions one makes may be totally wrong

It is a _____ issue when cultural, racial, ethnic, or gender-based inequalities in power affect the process and outcome of a conflict.

• A) Cultural
• B) Power
• C) Stereotyping
• D) Diversity

Impressions formed about people through information gathering process about them from the scratch is called:

• A) Category based processing
• B) Detail processing
• C) Systemic processing
• D) Data processing

Which of the following style is more effective when emotions are high?

• A) Competitive
• B) Compromising
• C) Avoiding
• D) Integrating

Which of the following processing is more accurate?

• A) Systematic
• B) Dual
• C) Category-based
• D) Group

Impressions formed about people who are based upon fitting the person into various categories are a type of impression, called:

• A) Systemic processing
• B) Category based processing
• C) Data processing
• D) Detail processing

Which of the following is perpetuated and reinforced through stereotype images?

• A) Democracy
• B) Prosperity
• C) Diversity
• D) Behavior

Both the Israelis and Palestinians tend to discount the efforts of peaceful people on the other side, focusing instead on the efforts of the militant groups of the enemy to prove that the other group is up to no good, is an example of _______________ in processes of stereotype confirmation.

• A) Selective weighting processes
• B) Ignoring
• C) Memory Intrusions
• D) Explaining away

Mediation is:

• A) The process where parties lose the power to resolution
• B) The process that allows for substantive input from third party
• C) The process where mediators is not allowed to get relevant information about issues
• D) The process where usually no common grounds are found for resolution

The success of ‘cooperative versus competitive’ style is dependent upon:

• A) Effective interest analysis
• B) Free flow of information
• C) Self-protectiveness
• D) Low concern for self

In stereotyping we draw inferences about a person’s:

• A) Anticipated traits and behaviors based on his or her social category
• B) None of the given options
• C) Past, present, and future
• D) Anticipated traits and behaviors based on logic

If rock stars and movie stars collect funds for charitable causes shows which of the following type of power?

• A) Normative Power
• B) Coercive Power
• C) Expert Power
• D) Reward Power

People use systemic processing, try to understand others only if:

• A) They have time to devote to the task
• B) They are highly motivated to understand accurately
• C) All of the given options
• D) They have resources to devote to the task

When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype.

• A) Agree
• B) Ignore
• C) Challenge
• D) Explain away

Of the five negotiating styles, the __________style represents a moderate level of concern for both self and others.

• A) Compromising
• B) Obliging
• C) Avoiding
• D) Integrating