Which communication model is one-way and does not include feedback?

• A) Interactive
• B) Transactional
• C) Circular
• D) Linear

Which of the following option is the main focus in resource management?

• A) Expanding the budget without limits
• B) Increasing the number of employees
• C) Utility of resources
• D) Avoiding the use of information

Graphs, signs, and video clips are forms of:

• A) Written
• B) Visual
• C) Non-verbal
• D) Verbal

According to Maslow’s theory, a person beginning their career will be most concerned with which of the following type of needs?

• A) Esteem
• B) Self-actualization
• C) Belongingness
• D) Physiological

Efficiency refers to the relationship of:

• A) Goals and strategies
• B) Managers and owners
• C) Inputs and outputs
• D) Employees and leaders

Which of the following level of need is related to living at the highest personal potential?

• A) Self-Actualization
• B) Esteem
• C) Physiological
• D) Belongingness

Which stage emphasizes trust and flexibility?

• A) Performing
• B) Adjourning
• C) Forming
• D) Storming

Which of the following is an example of physiological needs?

• A) Salary and stable employment
• B) Job titles and workspaces
• C) Benefits and pension
• D) Friendship or cooperation on the job

The most effective teams arrive at decisions through:

• A) Individual preferences
• B) Supervisor’s orders
• C) Random selection
• D) Consensus by following a rational process

Which stage of team development is characterized by competition and strained relationships among team members?

• A) Norming
• B) Storming
• C) Forming
• D) Performing

Regulatory process that directs the activities of an organization to achieve anticipated goals is called ----------.

• A) management control
• B) managerial grid
• C) power in organization
• D) organizational management

Which type of job redesign increases the variety of tasks a job includes while keeping the level of challenge the same?

• A) Job empowerment
• B) Job enrichment
• C) Job rotation
• D) Job enlargement

Core meaning of value for money (VfM) is clear in all definitions as:

• A) Profit and loss
• B) Human satisfaction
• C) Authority and control
• D) Economy, efficiency and effectiveness

High cohesiveness with low performance norms leads to:

• A) High output
• B) Innovation
• C) Creativity
• D) Low output

Which stage of team development is characterized by guarded interactions and low productivity?

• A) Storming
• B) Forming
• C) Norming
• D) Performing

Communication with banks, suppliers, or government is called:

• A) Horizontal
• B) Internal
• C) External
• D) Cross

Which of the following is an example of an extrinsic reward?

• A) Personal development
• B) Feeling of competency
• C) Self-control over work
• D) Bonus, promotion, time off, assignment, praise

A group is effective if its output meets:

• A) Wages
• B) Standards
• C) Random needs
• D) Costs

Which of the following best describes a team?

• A) A group without cohesiveness
• B) A group with a common objective and one purpose where members are interdependent
• C) A group with no reliance on each other’s strengths
• D) A group that only meets occasionally to share information

Informal communication is mostly used with:

• A) Clients
• B) Managers
• C) Peers
• D) Strangers