Which of the following is NOT a criterion defining effective interventions?

• A) The interventions transfer change-management competence to organization members
• B) The interventions fit the needs of an organization
• C) The interventions are based on causal knowledge of intended outcomes
• D) The interventions are derived from strong "causal" relationships

The normative intervention specifies a particular way to manage an organization is known as __________.

• A) Inter-group relations
• B) Grid organization development
• C) Small group
• D) Large group

If the average workforce size is 50, absence days is 10, then the ______ absenteeism rate can be calculated

• A) Monthly
• B) Weekly
• C) Quarterly
• D) Yearly

Umar has to measure the organization-wide motivation level of employees towards working in cross-functional teams. He decides to select every 4th member from the list of all 200 employees. This process is known as:

• A) Content analysis
• B) Data Collection
• C) Data analysis
• D) Sampling

In order to bring about change successfully, which of the following is the best strategy to be selected by management?

• A) Control the employees’ behavior
• B) Reinforce employees’ role
• C) Compare with competitors strategy
• D) Determine what management wants

To be effective, a group must be able to perform all of the following tasks EXCEPT:

• A) Identity problems
• B) Introducing change
• C) Make decisions
• D) Examine alternatives

After a training workshop on self-accountability, employees were encouraged to practice what they had learnt. However, some employees raised their concerns directly with the management about the extent of applicability of this workshop and even labeled it “useless”. According to the lifecycle of resistance to change, which phase is this?

• A) Phase 3
• B) Phase 1
• C) Phase 2
• D) Phase 4

Which of the following is NOT an OD intervention?

• A) Management style intervention
• B) T-group
• C) Third-party intervention
• D) Process consultation

A cross functional team needs to deal with effective decision-making. Which of the following intervention would be used?

• A) Individual and group intervention
• B) Individual intervention
• C) Process and individual intervention
• D) Process and group consultation

Which of the following methods is related to qualitative tool for analyzing data?

• A) Means, Standard Deviations, and Frequency Distributions
• B) Scatter grams and Correlation Coefficients
• C) Content analysis
• D) Difference Tests

__________ involves making a particular change a permanent part of the organization’s normal functioning.

• A) Diagnosis
• B) Evaluation
• C) Institutionalization
• D) Measurement

For effective OD intervention it is important to address the matter of division of labor. Which type of issue is this?

• A) Human process issue
• B) Human resource issue
• C) Strategic issue
• D) Structural issue

Which one of the following is NOT the part of interpersonal and group process?

• A) Group norms development
• B) Team building
• C) The functional roles of group members
• D) The ways in which the group solves problems and makes decisions

Which one of the following activities involves for providing useful implementation and evaluation feedback?

• A) Beta change
• B) Alpha change
• C) Statistical analysis
• D) Selecting the appropriate variable

Statement A
A correlation coefficient clearly establishes cause and effect between two variables.
Statement B
A scattergram is a diagram that visually displays the relationship between two variables.
Which of the following combinations is correct?

• A) Statement A is False and Statement B is False
• B) Statement A is True and Statement B is False
• C) Statement A is True and Statement B is True
• D) Statement A is False and Statement B is True

The behavioral measure for ‘below standard’ is

• A) Actual versus below standard variance
• B) Actual versus budgeted variance
• C) Actual versus engineered standard
• D) Actual versus budgeted standard

Ali describes himself as extroverted, responsive and sympathetic. His peers do NOT agree with his description of Ali. Which of the following quadrants of the Johari window will this description be placed?

• A) Blind area
• B) Unknown area
• C) Public area
• D) Closed area

4. Ahmed was an OD specialist faced with conflict resolution between the company’s production manager and his employees. He asked them to have weekly meetings to talk about their issues. Ahmed is attempting to :

• A) Prevent ignition of conflict
• B) Resolve basic issues causing the conflict
• C) Set limits on the form of conflict
• D) Implement a solution right away

__________ are aimed at the process, content, or structure of the group.

• A) Basic process intervention
• B) Group intervention
• C) Individual intervention
• D) Process intervention

The term __________ refers to a set of sequenced planned actions or events intended to help an organization increase its effectiveness.

• A) Intervention
• B) Institutionalization
• C) Performance management
• D) Knowledge management