Who presented a theory of organization and the functions of executives in organizations?

• A) Daniel Goleman
• B) Chester Barnard
• C) Lawrence Kohlberg
• D) Henry Fayol

“There are lots of ways around any problem”, this statement represents which component of hope?

• A) Agency
• B) Energy
• C) Pathway
• D) Gate way

In which phenomenon norm for consensus overrides the realistic appraisal of alternative courses of action?

• A) Group think
• B) Delphi technique
• C) Status quo
• D) Risky shift

Social cognitive theory was given by:

• A) Ivan Pavlov
• B) Albert Bandura
• C) Sigmund Freud
• D) William James

In which of the following technique, decision is made by the group as a whole rather than an individual?

• A) Chraismatic
• B) Democratic
• C) Authoritative
• D) Consultative

According to Herbert Simon, threre are ________ steps of decision making.

• A) 5
• B) 3
• C) 4
• D) 6

Which of the following describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one's self, of others, and of groups?

• A) Optimism
• B) Motivation
• C) Emotional intelligence
• D) Subjective well being

Which of the following represents a report of how a respondent evaluates or appraises his or her life taken as a whole?

• A) Emotional intelligence
• B) Life satisfaction
• C) Subjective well being
• D) Achievement

Which of the following is NOT a factor to be taken into account in order to be an active listener?

• A) Using restatement
• B) Show empathy
• C) Maintain attention
• D) Discourage suggestion

The process of developing and analyzing possible course of action is called:

• A) Identification activity
• B) Design activity
• C) Intelligence activity
• D) Choice activity

‘Belonging oneself to lots of club or with other people’ is related to which intelligence?

• A) Intrapersonal
• B) Spatial
• C) Verbal
• D) Interpersonal

The method for obtaining forecasts from a panel of independent experts over two or more rounds is called:

• A) Ordinal group technique
• B) Nominal group technique
• C) Status quo technique
• D) Delphi technique

Research shows that ___________ of managerial effectiveness comes from routine communication.

• A) 44%
• B) 45%
• C) 42%
• D) 43%

Which of the following is a perfectly and completely rational model based upon economic dictates?

• A) Simon’s Bounded Rationality Model
• B) Social Model
• C) Judgemental, heuristics and biases Model
• D) Economic Rationality Model

Which of the following states that creativity arises from energy that was previously tied up in frustration, emotional tension and neurosis?

• A) Humanistic approach
• B) Psychodynamic approach
• C) Behavioristic approach
• D) Biological approach

Who among the following defined hope as a positive motivational state of will power?

• A) Albert Bandura
• B) Rick Synder
• C) William James
• D) James Howel

Who postulated that emotional intelligence is linked to problem solving and achievement?

• A) Macre & Costa
• B) Pavot & Fujita
• C) Simon & Binet
• D) Salovy & Mayer

According to McClelland, which of the following power is “I” oriented power?

• A) Negative
• B) Positive
• C) Social
• D) Behavioral

Which theory suggests that group formation is based on reward-cost outcomes of interaction?

• A) Economic
• B) Network
• C) Exchange
• D) Balance

The power that the department manager has been granted by the organization over subordinates is referred to as _______ power.

• A) Referent
• B) Formal
• C) Legitimate
• D) Expert