If a boss overburdens his employee and sets unachievable deadlines for all activities then it can lead towards ______________.

• A) Creative stress
• B) Productive stress
• C) Positive stress
• D) Destructive stress

Ahmad has developed a large network of colleagues and associates at work who he can call on for support whenever he really needs to get things done. Ahmad is probably having which of the following skills?

• A) Communication skills
• B) Time management skills
• C) Stress management skills
• D) Political skills

Managers who use coercive power more than internal leaders are people who have ________________.

• A) External locus of control
• B) Central locus of control
• C) Internal locus of control
• D) Excessive locus of control

People learn through different learning styles ensure __________ among people.

• A) Patterns
• B) All of the given options
• C) Choices
• D) Diversity

____________ prescribe desirable ends or goals for the individual

• A) Ethical values
• B) Terminal values
• C) Instrumental values
• D) Personal values

People who believe that their own actions determine the consequences they obtain have;

• A) External locus of control
• B) Internal locus of control
• C) Excessive locus of control
• D) Central locus of control

Hassan is a good listener and enjoys hearing other people’s views and opinions. Hassan may possess which type of personality?

• A) Type A
• B) Type A+
• C) Type B
• D) Type D

Hamza has ability to recover from failure and learn from his mistakes. Hamza has most probably which of the following competencies?

• A) Self-awareness
• B) Self-actualization
• C) Self-regulation
• D) Self-motivation

Which of the following is a life stressor?

• A) Career development
• B) Workload
• C) Separation of divorce
• D) Role conflict

Given below options are the components of emotional intelligence, except;

• A) Empathy
• B) Self-regulation
• C) Organizational motivation
• D) Social skills

_____________ allows the sender to know how accurately the message has been received.

• A) Receiver
• B) Body language
• C) Channel
• D) Feedback

________________________ are mental obstacles that constrain the way problems are being defined.

• A) Conceptual Blocks
• B) Conceptual Controls
• C) Conceptual Limitations
• D) Conceptual Constraints

Ali always gets clearly and explicitly what the actual problem is. Ali has most probably which of the following skills?

• A) Problem definition skills
• B) Innovative and creative skills
• C) Problem solving skills
• D) Situation analysis skills

Which of the following options is the core principle of Supportive Communication?

• A) Strengthen relationships
• B) All of the given options
• C) Increase understanding
• D) Effectively deliver message

All of the given options are effective strategies to influence others, except;

• A) Retribution
• B) Reciprocity
• C) Responsibility
• D) Reason

_______________ is a problem solving technique which involves the creation of new ideas by suspending judgment.

• A) Induction
• B) Brainstorming
• C) Specialization
• D) Heuristic

A manager face time stressor mainly due to ____________.

• A) Role ambiguity
• B) Role conflict
• C) Work overload
• D) All of the given options

Unpleasant expectations and fear are _____________ stressors that cause stress.

• A) Time Stressors
• B) Anticipatory Stressors
• C) Encounter Stressors
• D) Situational Stressors

When the level of conflict is low then organizational outcome will be ________________.

• A) None of the given options
• B) Positive
• C) Average
• D) Negative

The defense mechanism that involves rejection of the stressor, forgetting, or redefining the stressor is termed as ____________.

• A) Regression
• B) Aggression
• C) Repression
• D) Fixation