“People choose how to behave from among alternative courses of action based on their expectations.” Which of the following theory has this assumption?

• A) Two factor Theory
• B) ERG Theory
• C) Expectancy Theory
• D) Reinforcement Theory

Bruce Tuckman’s five stages of team development go in what order?

• A) Forming, storming, performing, norming, adjourning
• B) Norming, stoning, forming, performing, adjourning
• C) Forming, storming, norming, performing, adjourning
• D) Norming, storming, forming, performing, adjourning

The manager of marketing department shares information about the new orders with the manager of sales department. This type of information is defined as:

• A) Diagonal communication
• B) Vertical communication
• C) Upward communication
• D) Lateral communication

In which stage of team development, members of team become more comfortable with one another and begin to assert their individual personalities?

• A) Norming
• B) Storming
• C) Performing
• D) Adjourning

Ali is going to transfer to other station and will get high salary but he refuses the transfer due to his family. This is defined as:

• A) Need for achievement
• B) Need for growth
• C) Need for power
• D) Need for affiliation

“Dressing properly” is the _________ of the group.

• A) Structure
• B) Rule
• C) Norm
• D) Goal

The power of IT expert is categorized as:

• A) Reward power
• B) Coercive power
• C) Expert power
• D) Legitimate power

Who is the founder of district administration system?

• A) Sher Shah Suri
• B) Jalal-ud-din Akbar
• C) Feroz Shah Tukhlaq
• D) Ala-ud-din Khilji

Who initiates the communication with some purpose?

• A) Receiver
• B) Recorder
• C) Sender
• D) Decoder

Which of the followings is NOT true about communication?

• A) It is less important in passing on the organizational goals and objective to the employees.
• B) It provides a common thread for the management processes.
• C) Managers do spend a great deal of time communicating.
• D) It is back bone of organization’s survival and growth.

Which of the following is NOT included in formal communication?

• A) Word of mouth
• B) Letters
• C) Reports
• D) Memos

What is the main purpose of downward communication?

• A) To direct the employees
• B) To slow down the procedures
• C) To empower employees
• D) To seek suggestions

According to Tannenbaum & Schmidt which factor/s is/are helpful for manager to choose leadership style?

• A) Personality of manager
• B) Personality of employees
• C) All of the given options
• D) Organizational characteristics

Accountability is a process of

• A) Impose damages
• B) Make recoveries
• C) Fixing responsibility
• D) Maintain accounts

Which of the following is described as the shared belief of a group to make the group effective?

• A) Potency
• B) Effectiveness
• C) Competition
• D) Interdependence

An employee of the organization who is thinking about getting good rewards after completing the work within deadline is inspired by which of the following theory?

• A) Expectancy Theory
• B) ERG Theory
• C) Reinforcement Theory
• D) Two factor Theory

“Leaders are born but not trained.” This statement is the basis of which of the following approach of leadership?

• A) Trait approach
• B) Situational approach
• C) Transactional approach
• D) Contingency approach

Which of the following is/are barrier/s of communication?

• A) Emotional state
• B) Lack of trust
• C) All of the given options
• D) Difference in perception

The control which is exercised by superiors over the subordinates within the chain of hierarchy or by other parallel agencies in the executive branch is termed as:

• A) External control
• B) Internal control
• C) Judicial control
• D) Executive control

Which of the following is the head of Audit & Accounts organization of Government of Pakistan?

• A) Secretary Finance
• B) Auditor General
• C) Chartered Accountant
• D) Chief Accountant