FIY has to face a critical situation of lowering costs and management believes this can be best achieved through cutting down on labor. This is a characteristic of

• A) systemic redesign
• B) Workforce reduction
• C) Organization redesign
• D) Outsourcing

Managers tend to control the process and outcomes of conflict resolution actively in which of the following situations?

• A) When alternative dispute resolution (ADR) is not applicable
• B) When there are interpersonal conflicts involved
• C) When disputants have totally different personalities
• D) When managers are under heavy time pressures

Team-building activities can be classified on all of the following EXCEPT:

• A) Activities specific to the organization’s operation
• B) Activities relevant to one or more individuals
• C) Activities specific to the group’s operation and behavior
• D) Activities affecting the group’s relationship with the rest of the organization

Conflict on pay rates are raised due to which of the following issues?

• A) Intrapersonal issues
• B) Interpersonal issues
• C) Group issues
• D) Substantive issues

“Interdepartmental dependencies” is advantages of:

• A) Process base formed organization
• B) Matrix organization
• C) Self-Contained-Unit Organization
• D) Functional organization

Valid information is the result of an accurate _____________ of the organization’s functioning.

• A) Sampling
• B) Diagnosis
• C) Entering
• D) Contracting

The systematic appraisal that occurs annually or semi-annually is termed as:

• A) Informal appraisal
• B) Formal appraisal
• C) Quasi appraisal
• D) Objective appraisal

Which of the following is the charges levied by the government as its source of income?

• A) Aid
• B) Grant
• C) Debt
• D) Tax

_____________ is the development of pool of job candidates in accordance with human resource plan.

• A) Recruitment
• B) Selection
• C) HR Planning
• D) Training

Decisions of repetitive or routine nature are known as:

• A) Semi Programmed
• B) Programmed
• C) Unstructured
• D) Non Programmed

In Pakistan budget is approved by:

• A) Chief Executive Officer
• B) Legislature
• C) Elected Assembly
• D) Auditor General

Which among the following is NOT a principle of the concept of “Plans”?

• A) Time horizon
• B) Coordination of plans
• C) Delegation of authority
• D) Commitment principle

The type of decisions that manager needs to make in novel, unstructured and ill defined situations are known as:

• A) Structured
• B) Semi Programmed
• C) Non Programmed
• D) Programmed

The profit of government from Steel Mill of Pakistan is considered as:

• A) Indirect tax
• B) Sales tax
• C) Non-tax revenue
• D) Direct tax

Public Opinion is an example of which type of control?

• A) Supplementary
• B) Medium
• C) External
• D) Internal

Which of the following is the most important resource of any organization?

• A) Human
• B) Technology
• C) Capital
• D) Material

Training and development follows:

• A) Career planning
• B) Performance appraisal
• C) Promotion
• D) Socialization

Which of the following options is the initial stage in the planning process?

• A) Determining objectives
• B) Implementing plan
• C) Recognizing the need for planning
• D) Evaluating alternatives

The process in which a manager examines and evaluates an employee’s work behavior by comparing it with set standards is known as:

• A) Training
• B) Compensation
• C) Development
• D) Performance Appraisal

Legislative control is an example of which of the following types of control?

• A) External control
• B) All of the given options
• C) Internal control
• D) Concurrent control