People come together because they do related jobs in which of the following types of teams?

• A) Project groups
• B) Natural work team
• C) Special assignment teams
• D) Temporary task team

__________ consists of small group of employees who meet voluntarily to identify and solve productivity problem.

• A) Total Quality management
• B) Quality circle
• C) Organizational Development
• D) Network structure

__________is a temporary constellation of organizations brought together to pursue a single purpose. Once accomplished, the network disbands.

• A) Internal market network
• B) Opportunity network
• C) Vertical market network
• D) Inter market network

Inter-group Development is the application of:

• A) Blake and Mouton’s Grid
• B) Inter-group relations
• C) Large-group intervention
• D) Confrontation meeting

An employee who moves from a fucntional organization to high involvement organization,would need which of the following type of training?

• A) Interpersonal skills
• B) Functional training
• C) Technical training
• D) Specialized training

2. The usefulness of information gathered during diagnostic phase depends upon:

• A) Extent to which it is team specific
• B) Extent to which it is individual specific
• C) Extent to which it is organization specific
• D) Extent to which it is department specific

All of the following are true for parallel structures EXCEPT:

• A) Operate in combination with formal organization
• B) Norms and procedures are completely different from those of formal organizations
• C) Builds flexibility into bureaucratic organizations
• D) Parallel structures lie at the upper end of EI scale

“Promotes skill” is the advantage of:

• A) Functional organization
• B) Matrix organization
• C) Self-Contained-Unit Organization
• D) Process base formed organization

Flat and team-based organization structures will have which of the following reward systems?

• A) Performance-based
• B) Non-egalitarian
• C) profit-sharing
• D) Skill-based

The design and production department of ABN co. have to discuss and work on new product requirements, however, both department managers are not in complete supportive of each other. This is a disadvantage of

• A) Matrix form organization
• B) Self-contained unit organization
• C) Network-based organization
• D) Functional organization

In open system methods the different domains or parts of the environment are identified and prioritized in which of the following steps?

• A) Compare the present with the ideal future
• B) Create a realistic future scenario of environmental expectations and organization responses
• C) Map the current environment surrounding the organization
• D) Identify the core mission of the organization

Total quality management is the most recent and comprehensive approach to:

• A) Employee intervention
• B) Employee involvement
• C) Performance management
• D) Employee commitment

Which of the following is the temporary constellation of organizations brought together to pursue a single purpose?

• A) An opportunity network
• B) An internal market network
• C) An inter-market network
• D) A vertical market network

The design department of ABN co. simply hands out new product requirements to production department and there is little communication between the two departments. This is a disadvantage of

• A) Self-contained unit organization
• B) Matrix form organization
• C) Network-based organization
• D) Functional organization

Employee involvement is the current label used to describe a set of practices and philosophies that started with the quality-of-work-life movement in the late __________.

• A) 1940
• B) 1930
• C) 1950
• D) 1920

The design department of ABN co. collaborates with production department about new product requirements and ensures departmental involvement. This is an advantage of

• A) Matrix form organization
• B) Functional organization
• C) Network-based organization
• D) Self-contained unit organization

A cross-functional team was provided with 3-weeks rigorous training to use a new software application to be implemented in an organization. The team assembled in the I.T manager’s office surrounded by expert I.T personnel, to test the software and was constantly asked for feedback. They were unable to provide proper response and one of the major reason could be:

• A) Lack of training
• B) Team found no specific reward as returns
• C) Team members selected were ineffective
• D) Physical environment to test the software was stressful and demotivating.

Which of the following is NOT true for microcosm group:

• A) These groups can address only braod problems
• B) Randomly selected people in a team are able to solve complex organizational problems for themselves
• C) These groups can address only specific problems
• D) These groups work based on parallel processes

Following is NOT an advantage of functional form of organizations:

• A) Efficient use of resources
• B) Aids in better performance
• C) Stable and certain environment
• D) Helps in communication

The issues that hamper effective operation include all of the following EXCEPT:

• A) Unclear objectives
• B) Ineffective communication
• C) Interpersonal similarities
• D) Interpersonal differences