Which of the following is the temporary constellation of organizations brought together to pursue a single purpose?

• A) An opportunity network
• B) An internal market network
• C) An inter-market network
• D) A vertical market network

The design department of ABN co. simply hands out new product requirements to production department and there is little communication between the two departments. This is a disadvantage of

• A) Self-contained unit organization
• B) Matrix form organization
• C) Network-based organization
• D) Functional organization

Employee involvement is the current label used to describe a set of practices and philosophies that started with the quality-of-work-life movement in the late __________.

• A) 1940
• B) 1930
• C) 1950
• D) 1920

The design department of ABN co. collaborates with production department about new product requirements and ensures departmental involvement. This is an advantage of

• A) Matrix form organization
• B) Functional organization
• C) Network-based organization
• D) Self-contained unit organization

A cross-functional team was provided with 3-weeks rigorous training to use a new software application to be implemented in an organization. The team assembled in the I.T manager’s office surrounded by expert I.T personnel, to test the software and was constantly asked for feedback. They were unable to provide proper response and one of the major reason could be:

• A) Lack of training
• B) Team found no specific reward as returns
• C) Team members selected were ineffective
• D) Physical environment to test the software was stressful and demotivating.

Which of the following is NOT true for microcosm group:

• A) These groups can address only braod problems
• B) Randomly selected people in a team are able to solve complex organizational problems for themselves
• C) These groups can address only specific problems
• D) These groups work based on parallel processes

Following is NOT an advantage of functional form of organizations:

• A) Efficient use of resources
• B) Aids in better performance
• C) Stable and certain environment
• D) Helps in communication

The issues that hamper effective operation include all of the following EXCEPT:

• A) Unclear objectives
• B) Ineffective communication
• C) Interpersonal similarities
• D) Interpersonal differences

__________ refers to situations where one person’s performance is contingent upon how someone else performs.

• A) Dependence
• B) Confidence
• C) Interdependence
• D) Independence

The one area in which team-building can have negative effect is

• A) Individual conflicts
• B) Inter-group conflicts
• C) Interpersonal conflicts
• D) Intra-group conflicts

Quality circle was introduced in USA in the mid __________.

• A) 1985s
• B) 1970s
• C) 1960s
• D) 1955

__________ involves making a particular change a permanent part of the organization’s normal functioning.

• A) Diagnosis
• B) Evaluation
• C) Measurement
• D) Institutionalization

Which of the following may NOT be a strategy to deal with resistance to change?

• A) Empathy and communication
• B) Facilitation
• C) Diversification
• D) Employee involvement

All of the following are the conflict controlling strategies EXCEPT:

• A) Prevent the ignition of conflict
• B) Set limits on the form of the conflict
• C) Eliminate or to resolve the basic issues causing the conflict
• D) Help the parties to ignore the conflict

Before discussing how to analyze data, the issue of _______ needs to he emphasized.

• A) Relative measure
• B) Probability
• C) Measure of central tendency
• D) Sampling

Which one of the following activities involves in “motivating change” for effective change management?

• A) Describe the core ideology
• B) Assessing change agent power
• C) Activity planning
• D) Creating readiness for change

__________ are aimed at the process, content, or structure of the group.

• A) Individual intervention
• B) Process intervention
• C) Basic process intervention
• D) Group intervention

Ali describes himself as extroverted, responsive and sympathetic. His peers do NOT agree with his description of Ali. Which of the following quadrants of the Johari window will this description be placed?

• A) Blind area
• B) Unknown area
• C) Public area
• D) Closed area

Which of the following is important when the source of resistance is powerful, which of the following becomes necessary?

• A) Negotiation
• B) Empathy and communication
• C) Facilitation
• D) Employee involvement

Which of the following methods is related to qualitative tool for analyzing data?

• A) Difference Tests
• B) Means, Standard Deviations, and Frequency Distributions
• C) Scatter grams and Correlation Coefficients
• D) Content analysis