Which of the following is an informal process that does not require discovery, pleading, motions practice, hearings or rules of evidence?

• A) Adjudication
• B) Mediation
• C) Arbitration
• D) Nonbinding evaluation

In which of the following stage of mediation process, the details of the dispute, and the nature of whatever impasses preventing settlement, becomes more explicit?

• A) Introductory stage
• B) Debriefing and referral
• C) Initial client contact
• D) Issues clarification and communication

A ____________ mediator balances the need of each client to talk about what is the bone of contention that is escalating the conflict.

• A) Hardworker
• B) Self-starter
• C) Biased
• D) Competent

Which of the following is more likely to encourage collaboration and cooperation?

• A) Adjudication
• B) Arbitration
• C) Mediation
• D) Nonbinding evaluation

A situation in which disputants help each other to understand the nature of the dispute and to understand each others point of views and educating the disputants in effective negotiating techniques when necessary, demonstrates which of the following forms of mediation:

• A) Therapeutic mediation
• B) Bargaining-based mediation
• C) Transformative mediation
• D) Triage mediation

Most formal arbitration is certainly __________ than most mediation.

• A) More expensive and temporary
• B) More expensive and longer lasting
• C) Longer lasting and cheap
• D) Temporary and cheap

A mediator shall conduct the mediation fairly, diligently and in a manner consistent with the principle of self determination by the parties, demonstrate which of the following dimensions of ethics in mediation?

• A) Conflicts of interest
• B) Quality of the process
• C) Impartiality
• D) Self determination

If a long term perspective is taken then which of the following appears to be more efficient alternative?

• A) Adjudication
• B) Mediation
• C) Arbitration
• D) Nonbinding evaluation

A situation encouraging listening, facilitating communication, exploring the roots of present conflicts, addressing problems that are perceived to prevent healthy relationship functioning, demonstrates which of the following forms of mediation:

• A) Bargaining-based mediation
• B) Triage mediation
• C) Pure mediation
• D) Therapeutic mediation

In waiver of confidentiality, most rules regarding confidentiality allow the secrecy to be lifted if __________________ is involved.

• A) Protection of mediation process
• B) Mediator malpractice
• C) To uphold the administration of justice
• D) Consent of the participation

A situation that is very directive and structured and may include coercion and pressure, particularly to the disputant with the least bargaining power, demonstrates which of the following forms of mediation:

• A) Therapeutic mediation
• B) Bargaining-based mediation
• C) Triage mediation
• D) Pure mediation

In which of the following stages of mediation process developing formal agreement within or outside of mediation is desired?

• A) Agreement consummation
• B) Introductory stage
• C) Initial client contact
• D) Debriefing and referral

Which of the following is considered as the most effective dispute resolution process?

• A) Litigation
• B) Adjudication
• C) Mediation
• D) Arbitration

Which of the following has the advantage that, when the procedure is over, someone will be declared the victor and the issues submitted will be ended?

• A) Adjudication
• B) Arbitration
• C) Nonbinding evaluation
• D) Mediation

Which of the following stage of mediation process has the purposes to break the ice and get comfortable and to begin to orient the disputants toward productivity?

• A) Productive stage
• B) Agreement consummation
• C) Initial client contact
• D) Introductory stage

All of the following are tactics used in evaluative mediation except:

• A) Conflict escalation
• B) Instilling doubt
• C) Case evaluation
• D) Caucusing

Which of the following stage of mediation process takes basic information without compromising future impartiality?

• A) Initial client contact
• B) Agreement consummation
• C) Introductory stage
• D) Debriefing and referral

“To promote empowerment and recognition of each disputant” is the goal of which type of mediation?

• A) Triage mediation
• B) Bargaining-based mediation
• C) Transformative mediation
• D) Pure mediation

An extremely powerful tool in the evaluative mediator’s cache is _______________, in which the mediator casts doubt on each side’s assessment of the merits of its case, in an effort to reduce aspirations and move positions towards a compromise.

• A) Caucusing
• B) Instilling doubt
• C) Structuring the negotiation
• D) Handling emotions

Which of the following type of mediator generally handles the issue clarification and communication?

• A) Evaluative mediator
• B) Facilitative mediator
• C) Mediator
• D) Both 1 & 2