A cross functional team needs to deal with effective decision-making. Which of the following intervention would be used?

• A) Individual and group intervention
• B) Individual intervention
• C) Process and individual intervention
• D) Process and group consultation

Which of the following methods is related to qualitative tool for analyzing data?

• A) Means, Standard Deviations, and Frequency Distributions
• B) Scatter grams and Correlation Coefficients
• C) Content analysis
• D) Difference Tests

__________ involves making a particular change a permanent part of the organization’s normal functioning.

• A) Diagnosis
• B) Evaluation
• C) Institutionalization
• D) Measurement

For effective OD intervention it is important to address the matter of division of labor. Which type of issue is this?

• A) Human process issue
• B) Human resource issue
• C) Strategic issue
• D) Structural issue

Which one of the following is NOT the part of interpersonal and group process?

• A) Group norms development
• B) Team building
• C) The functional roles of group members
• D) The ways in which the group solves problems and makes decisions

Which one of the following activities involves for providing useful implementation and evaluation feedback?

• A) Beta change
• B) Alpha change
• C) Statistical analysis
• D) Selecting the appropriate variable

Statement A
A correlation coefficient clearly establishes cause and effect between two variables.
Statement B
A scattergram is a diagram that visually displays the relationship between two variables.
Which of the following combinations is correct?

• A) Statement A is False and Statement B is False
• B) Statement A is True and Statement B is False
• C) Statement A is True and Statement B is True
• D) Statement A is False and Statement B is True

The behavioral measure for ‘below standard’ is

• A) Actual versus below standard variance
• B) Actual versus budgeted variance
• C) Actual versus engineered standard
• D) Actual versus budgeted standard

Ali describes himself as extroverted, responsive and sympathetic. His peers do NOT agree with his description of Ali. Which of the following quadrants of the Johari window will this description be placed?

• A) Blind area
• B) Unknown area
• C) Public area
• D) Closed area

4. Ahmed was an OD specialist faced with conflict resolution between the company’s production manager and his employees. He asked them to have weekly meetings to talk about their issues. Ahmed is attempting to :

• A) Prevent ignition of conflict
• B) Resolve basic issues causing the conflict
• C) Set limits on the form of conflict
• D) Implement a solution right away

__________ are aimed at the process, content, or structure of the group.

• A) Basic process intervention
• B) Group intervention
• C) Individual intervention
• D) Process intervention

The term __________ refers to a set of sequenced planned actions or events intended to help an organization increase its effectiveness.

• A) Intervention
• B) Institutionalization
• C) Performance management
• D) Knowledge management

Before discussing how to analyze data, the issue of _______ needs to he emphasized.

• A) Measure of central tendency
• B) Relative measure
• C) Sampling
• D) Probability

Which one of the following is a NOT characteristic of effective feedback data?

• A) Significant
• B) Descriptive
• C) Finalized
• D) Verifiable

After a training program on the effective use of new technology to perform new tasks, which of the following factors should be used to measure the degree of institutionalization?

• A) Value consensus
• B) Preference
• C) Knowledge
• D) Normative consensus

Developing sources of emotional support is an example of which of the following conflict controlling strategies?

• A) Prevent the ignition of conflict
• B) Help the parties cope differently with the consequences of the conflict
• C) Set limits on the form of the conflict
• D) Eliminate or to resolve the basic issues causing the conflict

The second criterion of an effective intervention involves knowledge of which of the following results?

• A) Design
• B) Outcomes
• C) Inputs
• D) Fit

Third-party intervention is based on problems and conflicts arising among people:

• A) Outside the organization
• B) Within or at boundaries of the organization
• C) Among different organizations
• D) of different departments only

Which of the following quantitative data analysis technique can be used to compare a sample group against some standard or norm to determine whether the group is above or below that standard?

• A) Standard deviation
• B) Mean
• C) Correlation
• D) Difference test

Which of the following levels would be most affected by large-group intervention?

• A) Group
• B) Individual
• C) External environment
• D) Organization