Which of the following is more effective at diagnosing the conflict and choosing appropriate methods of addressing it?

• A) Nonbinding evaluation
• B) Adjudication
• C) Mediation
• D) Arbitration

Which of the following is not a disadvantage of bargaining based mediation?

• A) If conflict is already escalated, it’s unlikely to work
• B) Outcomes are usually restricted to money and often display a lack of creativity
• C) Remedies divergent perception of fact or law
• D) Psychological ownership may be low

All of the following are the distinguishing features of different forms of mediation EXCEPT:

• A) How much coercion is placed on the mediators to settle?
• B) Is the process more facilitative or more evaluative?
• C) Goals of the process
• D) Does the mediation deal narrowly with the presenting dispute, or deal with the entire landscape of the disputants’ relationship?

A mediator shall mediate only when he has the necessary qualification to satisfy reasonable expectations of the parties, demonstrate which of the following dimensions of ethics in mediation?

• A) Self determination
• B) Impartiality
• C) Competence
• D) Conflicts of interest

If a primary goal of your client were to learn principled bargaining, so that he or she would be better able to negotiate with the other disputant in the future, you would serve the client best by recommending:

• A) Triage mediation
• B) Nonbinding evaluation
• C) Bargaining-based mediation
• D) Pure mediation

Negotiation is a kind of __________ discussion.

• A) Indirect
• B) Active
• C) Conventional
• D) Direct

The appeal can be filed against the decisions of which of the following process of dispute resolution?

• A) Adjudication
• B) Arbitration
• C) Litigation
• D) Mediation

Which of the following stage of mediation process assess whether tasks of mediation are complete and, if not, what else needs to be done?

• A) Agreement consummation
• B) Introductory stage
• C) Debriefing and referral
• D) Initial client contact

Which of the following stage of mediation process describes the ground rules, rights and responsibilities of the disputants?

• A) Debriefing and referral
• B) Agreement consummation
• C) Introductory stage
• D) Initial client contact

“To get a fair agreement through compromising” is the goal of which type of mediation?

• A) Bargaining-based mediation
• B) Therapeutic mediation
• C) Triage mediation
• D) Pure mediation

Most informal arbitration is probably __________________ than most facilitative mediation.

• A) Quicker but more expensive
• B) Quicker and less expensive
• C) Slower but less expensive
• D) Slower and more expensive

A situation showing each disputant has overestimated his or her chances of winning and correcting misapprehensions of law’s influence where they hamper settlement, demonstrates which of the following forms of mediation:

• A) Bargaining-based mediation
• B) Pure mediation
• C) Therapeutic mediation
• D) Triage mediation

Which of the following is/are the characteristic/s of mediation?

• A) Impartiality
• B) All of the given options
• C) Intermediary involved
• D) Neutrality

Which of the following is generally regarded as the fundamental principle of mediation?

• A) Participation of mediator
• B) Due process consideration
• C) Self-determination
• D) Preservation of mediation

A _______________ is a dealing or relationship that might create an impression of possible bias.

• A) Impartiality
• B) Self determination
• C) Conflicts of interest
• D) Competence

Which of the following is the right of the disputants to control the mediation and/or outcome of the mediation?

• A) Participation of mediator
• B) Preservation of mediation
• C) Due process consideration
• D) Self-determination

Adjudication is the way of resolving controversies through the action of:

• A) Individual
• B) Third party
• C) None of the given option
• D) Court of law

Why is mediation regulated?

• A) To protect other legal rights
• B) All of the above
• C) To preserve the essence of mediation
• D) To ensure the effectiveness of mediation

Which of the following can address all issues, not just those for which a cause of action can be stated?

• A) Adjudication
• B) Arbitration
• C) Mediation
• D) Nonbinding evaluation

Which of the following is better able to move disputants past impasse because it is better able to handle people problems, meta-disputes and emotional factors?

• A) Arbitration
• B) Adjudication
• C) Nonbinding evaluation
• D) Mediation