According to Maslow's need hierarchy theory, a person who is looking for affection, belongingness, acceptance, and friendship is at which need level?

• A) Physiological
• B) Esteem
• C) Safety
• D) Social

Theory of Motivation that is more useful for understanding the outcome of behavior is_________________

• A) ERG Theory
• B) Reinforcement Theory
• C) Acquired Needs Theory
• D) Two-Factor Theory

Increasing the number of similar tasks performed by a worker in order to make job more challenging is called:

• A) Job Enrichment
• B) All of above
• C) Job Enlargement
• D) Job Rotation

Which one of the following concepts defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization?

• A) Authorized line of responsibility
• B) Unity of command
• C) Span of control
• D) Responsibility factor

A function of ability, motivation and working conditions is known as:

• A) Persistence
• B) Leading
• C) Performance
• D) Motivational Frame work

The process of upgrading the job-task mix in order to increase the potential for growth, achievement, responsibility, and recognition is known as:

• A) Job Enlargement
• B) Job Rotation
• C) None of above
• D) Job Enrichment

Job simplification is often suitable for:

• A) Highly repetitive and routine tasks
• B) Jobs with a high level of customer interaction
• C) Roles that require decision-making skills
• D) Complex jobs requiring high levels of creativity

Extrinsic motivators are factors that come from outside environment. Following are extrinsic motivators,EXCEPT:

• A) Tangible benefits
• B) Respect
• C) Pay
• D) Bonuses

Which type of environment is best suited for mechanistic organizations?

• A) Service
• B) Manufacturing
• C) Stable
• D) Dynamic

A manager who organizes their plant by separating engineering, accounting, human resources, and purchasing is using which type of departmentalization?

• A) Product
• B) Geographic
• C) Customer
• D) Functional

When an organization assigns specialists to groups according to the projects they are working on, this is called ______.

• A) Divisional structure
• B) Functional structure
• C) Matrix structure
• D) Product structure

Which type of departmentalization is used more recently to better understand and respond to customer needs?

• A) Needs-based
• B) Customer based
• C) Process
• D) Functional

At ABC company, jobs are grouped by functions such as production, marketing, and finance. What type of organization is this?

• A) Customer
• B) Matrix
• C) Product
• D) Functional

To maximize motivation among today’s diverse workforce, managers need to think in terms of_______________

• A) Consistency
• B) Needs
• C) Flexibility
• D) Wants

Ahmad is working in ABC Corporation and he desires to get job continuity and he also wants security from company lay offs. Ahmad wants to fulfill the--------------need.

• A) Safety
• B) Social need
• C) Self Actualization
• D) Esteem

Organizations that work like efficient machines well-oiled by rules, regulations and standardized tasks are described as which of the following?

• A) Intuitive
• B) Organic
• C) Mechanistic
• D) Rational

The degree to which decision making is confined at a single point in an organization is described as ____________.

• A) Unity of command
• B) Chain of command
• C) Span of management
• D) Centralization

An organic organizational structure is characterized by_______________

• A) Rigid departmentalization
• B) Narrow spans of control
• C) High formalization
• D) Minimal formalization

Which of the following is NOT considered a primary building block of organizing in an organization?

• A) Recruitment Strategy
• B) Departmentalization
• C) Job design
• D) Work Specialization

According to Maslow's need hierarchy theory, a healthy work environment is an example of which of the following type of need?

• A) Physiological
• B) Safety
• C) Social
• D) Esteem