Which of the following is the expressed form of PLC?

• A) Product Life Cycle
• B) Product Learning Cycle
• C) Production Length Cycle
• D) Product lifetime Customers

How many standards are included in a comprehensive series of ISO-14000?

• A) 5
• B) 4
• C) 6
• D) 7

Which of the following explain the collection of businesses and products that make up a company?

• A) Business portfolio
• B) Strategic business unit
• C) Strategic plan
• D) Mission statement

Which of the following activity is involved in ‘new product development’ process?

• A) Establishing technical and market feasibility
• B) All of the given options
• C) Making creative Search for new product ideas
• D) Product development and product testing

Which of the following is considered as the purpose of performance appraisal?

• A) Guiding the employee performance
• B) Motivating the employees
• C) All of the given options
• D) Rewarding the employee

Which of the following is the expressed form of ISO?

• A) International Standards Organization
• B) Internal Standardized Operation
• C) Internal Standard Operations
• D) International Support Organization

A company can obtain new products through new product development. Which of the following can be perceived as new products?

• A) Product that is modified due to bad design
• B) Original products first time introduced
• C) All of the given
• D) Innovation in the existing product

Which of the following is not the document that comes under ISO 9000?

• A) ISO 9005
• B) ISO 9003
• C) ISO 9002
• D) ISO 9001

Control of quality can be achieved by all of the following EXCEPT:

• A) Control of Finished Products
• B) Control of Manufacturing Process
• C) Control of Manufacturing Information
• D) Control of Market Price

Which of the following segmentation types has characteristics like traits, attitudes, interests, or lifestyles of potential customer groups?

• A) Sociographic segmentation
• B) Geographic segmentation
• C) Demographic segmentation
• D) Psychographic segmentation

Which of the following term is defined as; “It is a method by which the performance of an employee is evaluated (generally in terms of quality, quantity, cost and time)”?

• A) Employee Appraisal
• B) Performance Appraisal
• C) All of the given options
• D) Employee Evaluation

Which of the following is NOT an example of primary source of information?

• A) Reports of SMEDA
• B) Personal observation
• C) Reports of sales force
• D) Feed back of customers

Which of the following sets out the requirements for an organization whose business processes range from design and development, to production, installation and servicing?

• A) ISO 9004
• B) ISO 9002
• C) ISO 9001
• D) ISO 9003

Which of the following can be accessed by performance appraisal?

• A) Behaviors
• B) Outcomes
• C) Traits
• D) All of the given options

Which of the following covers final testing and inspection of a product to ensure that final products and services meet specified requirements?

• A) ISO 9003
• B) ISO 9001
• C) ISO 9004
• D) ISO 9002

Which of the following is an example of a service?

• A) HP Printer
• B) Web Hosting
• C) Sony Ericson Mobile
• D) Signature Jacket

Which of the following ISO standard is used for testing and calibration of laboratories?

• A) ISO-14000
• B) ISO-9000
• C) ISO-18000
• D) ISO-17025

Statistical process control system is best applicable in which of the following processes?

• A) Manufacturing
• B) Services
• C) Export
• D) Trading

Which of the following factors is NOT necessary to obtain quality control?

• A) Unreliability
• B) Vender Relation
• C) Raw Materials
• D) Process Control

What is the main purpose for initiating a training program in an organization?

• A) Create problem-solving ability
• B) Enhance proficiency in performance
• C) Create decision-making attitude
• D) All of the given options