MCQ Bank
Characteristics such as physical appearance, mode of dress, educational level, likeability and emotional stability are important sources of______________
- A) Expert power
- B) Referent power
- C) All of the above
- D) Normative power
A banker who insists on charging racial minorities a higher price for a home loan simply because he thinks he can get away with it is an example of:
- A) Negotiation
- B) Culture
- C) Stereotyping
- D) Power
When a party leader influences on the party members regarding his illegitimate approach on such matters, is one of the examples of:
- A) Normative power
- B) Referent power
- C) Expert power
- D) Coercive power
Which of the following personal factor(s) contribute to cognitive load?
- A) All of the given options
- B) Illness
- C) Hunger
- D) Fatigue
Which of the following is a disagreement or difference of opinion of two persons or two parties?
- A) Conciliation
- B) Collision
- C) Dispute
- D) Adjudication
Usually we use category based information because systematic information gathering is:
- A) Not available
- B) Unreliable
- C) Accurate
- D) Slow
Which of the following usually results in more creative resolutions better tailored to the interests of all disputants?
- A) Adjudication
- B) Mediation
- C) Arbitration
- D) Nonbinding evaluation
Which of the following types of mediation has narrow and evaluative focus?
- A) Triage mediation
- B) Therapeutic mediation
- C) Bargaining-based mediation
- D) Pure mediation
Which of the following are the facilitative tactics in mediation?
- A) Handling emotions
- B) Structuring the negotiation
- C) All of the above
- D) Educating
A mediator’s refusal to favor any one mediation participant is known as__________________
- A) Self determination
- B) Impartiality
- C) Conflicts of interests
- D) Confidentiality
A situation in which conflict tends to be a long-term process but is an opportunity for moral growth and change is ____________________ form of mediation.
- A) Therapeutic
- B) Bargaining-based
- C) Transformative
- D) Triage
Which of the following is the most confidential process of dispute resolution?
- A) Adjudication
- B) Arbitration
- C) Mediation
- D) Litigation
Sara is a triage mediator, Warda is a pure mediator, Afifa is a transformative mediator, and Faria is a bargaining-based mediator. Which of these mediators is more likely to try to encourage her clients to use a principled negotiation as a primary goal of mediation?
- A) Faria
- B) Warda
- C) Sara
- D) Afifa
A situation encouraging brainstorming, reframing and refocusing of communication, brief confirmation of feelings, refocusing on dispute and recasting positions into needs, demonstrates which of the following forms of mediation:
- A) Triage mediation
- B) Therapeutic mediation
- C) Pure mediation
- D) Bargaining-based mediation
Which of the following types of mediation has broad and facilitative focus?
- A) Pure mediation
- B) Transformative mediation
- C) Bargaining-based mediation
- D) Triage mediation
Which of the following when associated with mediation is likely to resolve the conflict more permanently?
- A) Principled bargaining
- B) Positional bargaining
- C) Arbitration
- D) Adjudication
If a short term, narrow perspective is taken then which of the following appears to be more efficient alternative?
- A) Adjudication
- B) Mediation
- C) Nonbinding evaluation
- D) Arbitration
Which of the following makes resolution more efficient and better use of parties resources?
- A) Mediation
- B) Nonbinding evaluation
- C) Adjudication
- D) Arbitration
Who gives decision in the litigation process?
- A) Adjudicator
- B) Mediator
- C) Judge
- D) Arbitrator
Which of the following evaluative tactics in mediation has the function to narrow down the distance between the positions of the disputants?
- A) Caucusing
- B) Case evaluation
- C) Structuring the negotiation
- D) Handling emotions