Leaders having which of the following power can influence others because they are liked and respected?

• A) Legitimate
• B) Informational
• C) Referent
• D) Reward

All of the following are the ways to expand employee power EXCEPT:

• A) Emphasizing different ways of exercising employees’ influence
• B) Restricting inducements for thinking and acting
• C) Providing opportunities for creative problem solving coupled with the discretion to act
• D) Clearly defining employees’ roles and responsibilities

Variables that influence the language a person uses include all of the following Except:.

• A) Incentives
• B) Education
• C) Cultural background
• D) Age

The means by which communication passes is called:

• A) A transmission
• B) A conductor
• C) A conduit
• D) A medium

All of the following are the organizational factors giving rise to the use of political tactics EXCEPT:

• A) Democratic decision making
• B) High performance pressures
• C) Abundance of resources
• D) Low trust

Those “out of power” and seeking to be “in” groups try to increase their power through __________________.

• A) Expert power.
• B) Information power.
• C) Group decision making power.
• D) Coalition power.

A manager should Not delegate tasks that are:

• A) Central to the manager's role
• B) Urgent but not important
• C) Complex and difficult
• D) Pleasant and unpleasant

Which of the following power is exhibited by Mr. Ali when he demotes one of his subordinates because of her non-compliance with office rules?

• A) Coercive power
• B) Reward power
• C) Referent power
• D) Expert power

Which of the following is not a barrier to effective communication?

• A) Filtering
• B) Silence
• C) Selective perception
• D) Language

Which of the following is called an informal communication network?

• A) Chain
• B) Grapevine
• C) Contextual system
• D) Gossip monger

The anxiety or tension a person experiences in oral, written, or in both types of communication is called:

• A) Block
• B) Apprehension
• C) Breakdown
• D) Obstruction

Employee empowerment in general means:

• A) None of the given
• B) increased job autonomy for the subordinates
• C) decreased job autonomy for the subordinates
• D) increased job autonomy for the superiors

Mr. Usman generally sets goals for all of his team members and inform them about the goals and how to achieve them. Most of the members think that goals are not reasonable but they never complain and try to follow the guidelines. The behavior of members is an example of:

• A) Lack of motivation
• B) Commitment
• C) Control
• D) Compliance

Abraham Lincoln once said: “Nearly everyone can stand adversity, but if you want to test a person’s true character, give him power”.

• A) False.
• B) True.
• C)
• D)

The power a person exercises as a result of his/her position in the formal hierarchy is called:

• A) Expert power.
• B) Coalition power.
• C) Legitimate power.
• D) Referent power.

Which of the following factor(s) is/are most likely to reduce organizational motivation?

• A) Over-commitment
• B) Meaningless task
• C) All of the given options
• D) Lack of clear goals

In which of the following stage, high levels of task performance are not the group’s top priority?

• A) Storming
• B) Forming
• C) Adjourning
• D) Norming

Which of the following sources of power originates from the leader’s ability to reward something of value or withhold that?

• A) Expert power
• B) Referent power
• C) Coercive power
• D) Reward Power

Which of the following are two general groupings of power?

• A) Informal and personal
• B) Personal and formal
• C) Informational and personal
• D) Informal and legitimate

The phenomenon of manipulating information so that it will be seen more favorably by the receiver is called:

• A) Suffering from communication apprehension
• B) Using politically correct communication
• C) Filtering information
• D) Using selective perception