Umar has to measure the organization-wide motivation level of employees towards working in cross-functional teams. He decides to choose every 4th member from the list of all 200 employees. What is this method called?

• A) Stratified sampling
• B) Simple Random sampling
• C) Quota sampling
• D) Cluster sampling

Results of a training workshop on self-accountability revealed that employees’ performance on individual as well group tasks improved. This perceptual change is called

• A) Alpha change
• B) Beta change
• C) Positive change
• D) Gamma change

Ali is described by his peers as shy and relaxed. Which of the following quadrants of the Johari window will this description be placed?

• A) Blind area
• B) Closed area
• C) Unknown area
• D) Public area

All of the following pertain to force-field analysis, EXCEPT:

• A) Forces for change
• B) Forces for maintaining the status quo
• C) Contact forces
• D) Forces for resisting change

During the process of evaluation the organization members provide __________ about interventions.

• A) Feedback
• B) Diagnosis
• C) Reliability
• D) Selecting variables

Which one of the following identities related to intervention characteristics?

• A) Unionization
• B) Socialization
• C) Programmability
• D) Knowledge

Which of the following methods is NOT related to qualitative tool for analyzing data?

• A) Force-field analysis
• B) Scatter grams and Correlation Coefficients
• C) Performance
• D) Content analysis

Group members are free to express their ideas and feelings in which of the following?

• A) Implicit norm
• B) Authority
• C) Leadership
• D) Explicit norm

For effective OD intervention it is important to address the matter of effective coordination and interaction among people. Which type of issue is this?

• A) Strategic issue
• B) Human resource issue
• C) Human process issue
• D) Structural issue

Which of the following is NOT a reason for employees to resist change?

• A) Opinion that change is “useless”
• B) Uncertainty
• C) Personal failure concerns
• D) High productivity

__________is concerned with providing feed-back to practitioners and organization members about the progress and impact of interventions.

• A) Evaluation
• B) Diagnosis
• C) Feedback
• D) Institutionalization

Interpersonal conflict often occurs in iterative, cyclical stages known as __________.

• A) All of the given options
• B) Consequences
• C) Episode
• D) Issues

__________ should be specific, measurable and attainable.

• A) Objectives
• B) Strategies
• C) Mission
• D) Goals

Which of the following methods of collecting data is considered as the most "objective" of all the rest?

• A) Unobtrusive measures
• B) Questionnaires
• C) Observations
• D) Interviews

Which one of the following is NOT type of interpersonal relationships and group dynamics?

• A) Team building
• B) Process consultation
• C) Third-party intervention
• D) Communication

Which of the following is NOT true for the episodic model:

• A) Conflict may be concealed made to look more legitimate
• B) • The first strategy for conflict resolution is to identify the root cause of the problem
• C) Both B,C
• D) Conflict may be latent and settled down after sometime with positive consequences

Which of the following is/are NOT the major potential problem(s) of questionnaires?

• A) Easy to use with large samples
• B) Over-interpretation of data
• C) Non-empathy
• D) Predetermined questions/missing issues

The behavioral measure for ‘below budget’ is

• A) Actual versus budgeted variance
• B) Actual versus budgeted standard
• C) Actual versus engineered standard
• D) Actual versus below standard variance

Umar has to measure the organization-wide motivation level of employees towards working in cross-functional teams. Size of organization= 350 employees, confidence required= high. Which of the following data collection method would be most suitable in this case?

• A) Interviews
• B) Observations
• C) Questionnaires
• D) Unobtrusive measures

Which of the following may NOT be a strategy to deal with resistance to change?

• A) Empathy and communication
• B) Employee involvement
• C) Facilitation
• D) Diversification