The knowledge present in the form of documents, manuals and written policies indicate which of the following types of knowledge?

• A) Experiential knowledge
• B) Systematic knowledge
• C) Tacit knowledge
• D) Expert knowledge

ABC incorporation is a software house and has an intense focus on new technology adoption and new software and application development. ABC incorporation is adopting which approach of knowledge management?

• A) None of the given options
• B) Experience driven business
• C) Efficiency driven business
• D) Expert driven business

Which one of the following is most suitable for different place, same time conditions in knowledge sharing process?

• A) E-Mail
• B) Peer to Peer shared computer
• C) Video conferencing
• D) Face to face meeting

Goals of supply chain management (SCM) are to improve:

• A) Efficiency
• B) Human Expertise
• C) Technical Expertise
• D) None of the options

Accessibility of knowledge is helpful from which one of the following?

• A) Benchmarking
• B) All of the given options
• C) Categorizing
• D) Systematic mapping

The process of organizing similar documents into smaller groups is known as:

• A) Collaboration
• B) Categorization
• C) Personalization
• D) Customer profiling

A project manager trains his juniors and assistants regarding the effective project management skills by telling its learning and experiences in the practical field. This scenario indicates which of the following dimension of nonaka’s SECI model.

• A) Socialization
• B) Internalization
• C) Combination
• D) Externalization

Groupware, Lessons learned systems, and expertise-locator systems are technologies that facilitate which of the following KM systems?

• A) Knowledge Capture Systems
• B) Knowledge Discovery Systems
• C) Knowledge Application Systems
• D) Knowledge Sharing Systems

Which of the following is a goal of E-business?

• A) Building customer loyalty
• B) Gaining recent market knowledge
• C) Gaining competitive edge and market leadership
• D) All of the options

In order to create concepts freely, what is essential for the members of self-organizing team?

• A) Autonomy
• B) Feedback
• C) Cyber space
• D) Discussion boards

KM mechanism supporting routines include which of the following?

• A) Organizational Policies
• B) Work practices
• C) All of the options
• D) Standards

Which of the following is NOT an example of socialization process ?

• A) Table discussions
• B) Linking with customers and suppliers
• C) Manuals and directories
• D) Face-to-face communication

Social capital facilitates privileged access to

• A) Social networks
• B) All of the given options
• C) Opportunities
• D) Information

During KM system development, knowledge developer acquires ________ from the experts for building the appropriate knowledge base.

• A) Tacit knowledge
• B) Explicit knowledge
• C) Skills
• D) Experience

Which one of the following is most suitable for same place, same time conditions in knowledge sharing process?

• A) Peer to Peer shared computer
• B) E-Mail
• C) Video conferencing
• D) Face to face meeting

Data consist of which of the following?

• A) All of the given options
• B) Multimedia Graphics
• C) Numbers
• D) Letters

Tacit to tacit communication is known as?

• A) Socialization
• B) Internalization
• C) Communication
• D) Externalization

Which of the following is a computer-aided approach to facilitate multiple experts to generate create ideas and solutions?

• A) Concept Mapping
• B) Electronic Brainstorming
• C) Black boarding
• D) Brainstorming

Disseminate information about a negative experience is a quality of which of the following system?

• A) Incident report databases
• B) Best practices databases
• C) Lessons learned systems
• D) Alert systems

Which of the following is a global memory structure, a database or a repository that stores all partial problem solutions?

• A) Blackboard
• B) Delphi method
• C) Procedure
• D) Knowledge source