The three domains of power include all of the following EXCEPT:

• A) Personal domain
• B) Environmental domain
• C) Interpersonal domain
• D) Relationship domain

The mediator’s primary function is to promote effective negotiation in:

• A) Mediation
• B) Nonbinding evaluations
• C) Facilitative mediation
• D) Evaluative mediation

Diversity issues fall into three major categories, including all of the following EXCEPT:

• A) Stereotyping
• B) Culture
• C) Negotiation
• D) Power

In stereotyping, when we get information which is not consistent with our own perceived views, we usually tend to:

• A) Agree after confirmation
• B) Agree without confirmation
• C) Ignore
• D) Challenge

Which of the following processing is faster and easier?

• A) Dual
• B) Category-based
• C) Group
• D) Systematic

If a person who wants to sell a used refrigerator cleans the kitchen to give the potential buyer the impression that the refrigerator has been well cared for shows which of the following type of power?

• A) Coercive Power
• B) Ecological Power
• C) Normative Power
• D) Expert Power

A professional player’s intellectually advanced approach to negotiate is discounted as the result of “coaching”; accordingly, he is underestimated as the negotiation proceeds, is an example of _______________ in processes of stereotype confirmation.

• A) Selective weighting processes
• B) Memory Intrusions
• C) Ignoring
• D) Explaining away

If you enter an office and see a women sitting at a desk in the open, telephone on the desk, with a door behind her, you are likely to conclude subconsciously that she is the receptionist. Such stereotypes which help us to make guesses and predictions about behaviors, is an example of:

• A) Culture
• B) Stereotyping
• C) Power
• D) Social interaction

If a mother repeatedly manipulates her child covertly into meeting her personal needs shows which of the following type of power?

• A) Reward Power
• B) Coercive Power
• C) Referent Power
• D) Expert Power

Dual process theory and cognitive load are important to prevent, avoid and restore __________.

• A) Interdependent-self
• B) Conflict
• C) Rule-dependent
• D) Misleading

Extending a pre assumed perception and confirming it with small piece of information is which type of mental process of stereotyping?

• A) Stereotype over interpretation
• B) Explaining away
• C) Selecting Weighting Processes
• D) Stereotype-consistent perception

The process in which a judge meets with litigants and their attorneys prior to a scheduled trial is known as:

• A) Facilitation process
• B) Nonbinding evaluation
• C) Settlement conference
• D) Conciliation process

A stereotype is a sort of a bundle of _____________ that enable people to predict behavior of others.

• A) Beliefs
• B) Ideas
• C) Reality
• D) Logics

Which of the following statement is true?

• A) Aggressive style is most appropriate to be adopted in most situations
• B) Meta disputes are generally based on anger
• C) Anger can be used as a tool in negotiation
• D) Anger plays a positive role in resolving a conflict

Ali and Ahmad agree that Ali will do phone duty on Mondays and Wednesdays, that Ahmad will do phone duty on Tuesdays and Thursdays, and that they will alternate Fridays. This situation represents which of the following negotiating styles?

• A) Obliging
• B) Integrating
• C) Avoiding
• D) Compromising

Category-based processing will be used; anyway, if there are insufficient resources to devote to systematic impression formation, is called:

• A) Systematic principal
• B) Category principal
• C) Sufficiency principle
• D) Dual principal

When there is a group power imbalance, a(n) __________ group is likely to wield or threaten to use coercive power over a low power group.

• A) High power
• B) Neutral
• C) Negotiating
• D) Low power

Which type of mediation would be expected to be useful if the disputants took very extreme positions based on erroneous information about the merits of their cases?

• A) Evaluative mediation
• B) Nonbinding evaluations
• C) Mediation
• D) Facilitative mediation

Which of the following power is based on superior knowledge to the others?

• A) Expert power
• B) Normative power
• C) Referent power
• D) Coercive power

Getting information from scratch is called:

• A) Group processing
• B) Systematic processing
• C) Category based processing
• D) Dual processing