Political activity is perceived to increase at which of the following organizational level?

• A) Lower management
• B) Middle management
• C) Clerical
• D) Upper management

A CDGL work-crew cleans up parks and other public spaces. In this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. What is the class of norms that encompasses arrangements like this?

• A) Allocation of resources
• B) Performance
• C) Appearance
• D) Financial rewards

All of the following are the characteristics of distributive bargaining EXCEPT:

• A) I can’t move from this point
• B) Congruent
• C) Win/lose
• D) Get as much as of the pie

All of the following are the consequences of power EXCEPT:

• A) Compliance
• B) Commitment
• C) Resistance
• D) Acceptance

All of the following are the steps involved in the process of negotiation EXCEPT:

• A) Preparing and planning
• B) Monitoring and Evaluation
• C) Definition of ground rules
• D) Clarification and Justification

Building commitment, creating vision, communicating vision, and modeling the vision are the elements of which leadership style?

• A) Transactional leadership
• B) Charismatic leadership
• C) Laissez faire leadership
• D) Transformational leadership

The belief that leader must maintain an ongoing minimum level of conflict, which keep the group viable, creative and self –critical.

• A) Interactionist view
• B) None of above
• C) Human relations view
• D) Traditional view

Which type of conflict will you experience among the multiple roles in your life, like role of a father and a manager?

• A) Intergroup Conflict
• B) Interrole Conflict
• C) Interpersonal Conflict
• D) Intrarole Conflict

All of the following are disadvantages associated with the Group-aided decision making EXCEPT:

• A) Social Pressure
• B) Variety of Perspectives
• C) Goal Displacement
• D) Minority Domination

A communication network in which rigid and formal flow of information is followed from one group member to another is known as ______________

• A) All-Channel network
• B) Wheel network
• C) Chain network
• D) None of above

All of the following are the communication methods within an organization EXCEPT:

• A) Billboards
• B) Company Newsletter
• C) Employee Handbook
• D) Bulletin Board

A barrier to effective communication in which sender manipulate information so that receiver will see it more favorable is called____________________

• A) Noise
• B) Filtering
• C) Selective Perception
• D) Emotions

All of the following are the traits of a manager EXCEPT:

• A) Maintenance
• B) Challenging Status Quo
• C) Control
• D) Administration

In which stage of the conflict process does conflict become visible?

• A) Illumination
• B) Behavior
• C) Cognition
• D) Intentions

Which of the following is NOT a step in the negotiation?

• A) Record the fact
• B) Evaluate personality traits
• C) Define the goal
• D) Identify the problem

Which of the following is a conflict stimulation technique?

• A) Expansion of resources
• B) Compromise
• C) Problem solving
• D) Bringing in outsiders

Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?

• A) Supportive
• B) Participative
• C) Directive
• D) Reactive

Mr. Zaib is leading a Software development team. He always consults with his team members and uses their suggestions before taking any decision. This example depicts that Mr. Zaib is a:

• A) Directive leader
• B) Participative leader
• C) Supportive leader
• D) Achievement-Oriented leader

The process of being properly guided and directed by a leader in a working environment is known as:

• A) Internship
• B) Leadership
• C) Sponsorship
• D) Followership

The Fiedler model proposes:

• A) Matching leaders and situations
• B) Changing the leader
• C) Changing the employees
• D) Changing the situation