The means by which communication passes is called:

• A) A transmission
• B) A conductor
• C) A conduit
• D) A medium

In which of the following stage, high levels of task performance are not the group’s top priority?

• A) Norming
• B) Forming
• C) Adjourning
• D) Storming

Organizational politics flourish under which of the following conditions?

• A) Unclear performance evaluation systems
• B) Role ambiguity
• C) All of the given options
• D) Scarce resources

The power a person exercises as a result of his/her position in the formal hierarchy is called:

• A) Legitimate power.
• B) Expert power.
• C) Coalition power.
• D) Referent power.

Which of the following is an example of personal power?

• A) Legitimate power
• B) Reward power
• C) Expert power
• D) Coercive power

Which of the following is NOT an Influence tactic?

• A) Negligence
• B) Personal appeals
• C) Consultation
• D) Rational persuasion

_______________ treats motivation as a characteristic of the individual.

• A) Individual differences approach
• B) Organization approach
• C) All of the given options
• D) Managerial approach

Which one of the following is not one of the influence tactics?

• A) consultation
• B) Control
• C) Pressure
• D) Inspiration

Power based upon one's expertise, special skills, or knowledge is:

• A) Legitimate power
• B) Expert power
• C) Referent power
• D) Coercive power

Which of the following approaches treats motivation as a function of work environment?

• A) Organizational approach
• B) Managerial approach
• C) Individual differences approach
• D) All of the given options

Which of the following sources of power originates from the leader’s ability to reward something of value or withhold that?

• A) Expert power
• B) Referent power
• C) Reward Power
• D) Coercive power

Which of the following power is based on leaders' expertise, specialized skills, or knowledge?

• A) Expert power
• B) Coercive power
• C) Reward power
• D) Referent power

The decision procedure that empowers a subordinate the most is:

• A) Reactive consultation
• B) Delegation
• C) Joint decision-making
• D) Proactive consultation

The well-known theory of motivation is Abraham Maslow’s _____.

• A) Two-factor Theory
• B) Theory X and theory Y
• C) Motivation-Hygiene Theory
• D) Hierarchy of Needs

Historian Lord Acton once said, “Power corrupts, and absolute power corrupts absolutely.”

• A) False.
• B) True.
• C)
• D)

Abraham Lincoln once said: “Nearly everyone can stand adversity, but if you want to test a person’s true character, give him power”.

• A) True.
• B) False.
• C)
• D)

Cultures characterized by low trust, role ambiguity, unclear performance evaluation systems, zero-sum reward allocation practices, democratic decision making, high pressures for performance, and self-serving senior managers will create breeding grounds for politicking.

• A) True.
• B) False
• C)
• D)

Three ethical decision criteria for using power are:

• A) Justice, rights, and upward appeal.
• B) Utilitarianism, rights, and justice.
• C) Utilitarianism, non-substitutability, and justice.
• D) Rights, utilitarianism, and upward appeal.

A charismatic leader attracts followers through personal appeal. The leader focuses on which of the following concepts?

• A) Coercive power
• B) Legitimate power
• C) Expert power
• D) Referent power

In the communication process, which one of the following steps occurs first?

• A) Transmitting
• B) Encoding
• C) Understanding
• D) Decoding