All of the following are the individual factors that contribute to political behavior in organizations EXCEPT:

• A) Internal locus of control
• B) Expectation of success
• C) Need for power
• D) Zero-Sum allocation

Better you know someone, the more accurately you can predict what he or she will do, is a major characteristic of:

• A) Knowledge base trust
• B) Charitable trust
• C) Identification base trust
• D) Deterrence base trust

A manager’s powers derived from his/her formal position in the organizational hierarchy can be referred as:

• A) Expert power
• B) Referent power
• C) Legitimate power
• D) Coercive power

For task conflict to be productive, it should be:

• A) Kept at low-to-moderate levels
• B) Kept high to low
• C) Kept at moderate levels
• D) Kept at low to high

Which of the following is NOT an organizational factor that contributes to political behavior in an organization?

• A) Need for power
• B) Role ambiguity
• C) Low trust
• D) Zero-sum allocation

Which of the following group problem solving technique is referred as a process to generate ideas from physically dispersed experts?

• A) Nominal Group technique
• B) Delphi method
• C) Consensus
• D) Brainstorming

Whenever Ali faces any conflict with his class fellows, he always tries to satisfy his interests, regardless of its impact on other class mates.
Which conflict handling style described above?

• A) Accommodating
• B) Compromising
• C) Avoiding
• D) Competing

The triangle for managing the new team environment includes all of the following EXCEPT:

• A) Individuals
• B) Culture
• C) Manager
• D) Team

Which of the following tactics involves an individual in the decision-making process?

• A) Inspirational appeals
• B) Exchange
• C) Pressure
• D) Ingratiation

The Grapevine communication refers to:

• A) Messages that use formally established channels
• B) Interference in the flow of a message from a sender to a receiver
• C) Messages sent with body posture, facial expressions, and head and eye movements
• D) The Spontaneous communication occurring without regard for the formal channels of communication

A deliberate attempt to develop a desirable positive and favorable image which may or may not be accurate is known as:

• A) Personal Management
• B) Impression Management
• C) Organizational Management
• D) Relations Management

Which of the following is NOT an individual factor related to political behavior?

• A) Perceived job alternatives
• B) Level of self-monitoring
• C) Organizational investment
• D) Zero-sum reward practices

The conflict that occurs between different individuals within an organization is termed as:

• A) Inter-organizational conflict
• B) Inter-personal conflict
• C) Intra-personal conflict
• D) Inter-group conflict

Ms. Sana is believed to be a very friendly leader, always showing her concern for the needs of the employees. It is an example of which of the following types of leaders?

• A) Achievement-Oriented leader
• B) Participative leader
• C) Supportive leader
• D) Directive leader

Which of the following is the expected weakness of group decision making?

• A) The decision will probably be a lower quality decision
• B) More time will be used to make the decision
• C) Employees will be less accepting of the group decision
• D) Less complete knowledge

Which of the following would be least likely to pose a barrier to cross-cultural communications?

• A) Differences among perceptions
• B) Word connotations
• C) Tone difference
• D) Political correctness

Which of the following is NOT true for charismatic leaders?

• A) They show consistency with their followers’ behaviors
• B) They have a vision and the ability to articulate the vision
• C) They have behavior that is unconventional
• D) They are willing to take high personal risk

The interference in the flow of message between sender and receiver is known as:

• A) Noise
• B) Decoding
• C) Encoding
• D) Feedback

The two general approaches to bargaining are known as:

• A) Distributive and integrative
• B) Affective and reflective
• C) Formal and informal
• D) Emotional and rational

Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as:

• A) Commitment
• B) Dependency
• C) Authority
• D) Power