Which of the following is an accurate definition of recruitment?

• A) Process by which companies fill the need to find new employees
• B) Document that explain duties and responsibilities of employees
• C) All of the given
• D) Technique for reducing the labor supply within an organization

Which of the following is NOT individual source of resistance to change?

• A) Security
• B) Habit
• C) Fear of unknown
• D) Limited focus of change

Which of the following is not a source of data collection for job analysis?

• A) Job Analyst
• B) Manager
• C) Employees
• D) Customers

Which of the following has proven to be a particularly good predictor for jobs that require cognitive complexity?

• A) Integrity evaluations
• B) Intelligence tests
• C) Work sampling
• D) Aptitude tests

Performance evaluations are used to _____.

• A) Define departmental structure
• B) Validate task completion by employees
• C) Improve group cohesiveness
• D) Promote organizational products

Which of the following processes provides the base to establish a fair and equitable salary and wage system in any organization?

• A) Job Design
• B) Job Evaluation
• C) Job Analysis
• D) None of given

Which one of the following is not one of the primary ways to group jobs?

• A) Customer
• B) Function
• C) Product
• D) Skill

Which of the following is NOT a contributor to “Organizational Stress”?

• A) Security
• B) Supervisor
• C) Salary
• D) Sensitivity

When a group of workers report to their supervisor, this kind of authority is known as________

• A) Staff Authority
• B) Functional Authority
• C) Line Authority
• D) None of given

All of the followings are methods to socialize new employee with culture of organization Except:

• A) Employee referrals
• B) Orientation
• C) Employee handbook
• D) Training

Who is responsible for managing change activities in an organization?

• A) Managers
• B) Employees
• C) Senior management
• D) Consultants

What is meant by the term “appraisal”?

• A) A system to evaluate employees performance over a given time period
• B) A system to improve employees’ performance
• C) A system to describe employees’ job description
• D) A system to determine employees’ wages and salaries

Total quality management and socio-technical theory are main instruments for __________ in organizations.

• A) Evolutionary change
• B) Revolutionary change
• C) Radical change
• D) Incremental change

Soccer Ball Company is undergoing a change process. The management decides to hire internal change agent to coordinate this process. What can be the potential benefit which management can gain from this step?

• A) Better knowledge of the organization
• B) To some extent avoid responsibility
• C) Act freely, not tied to office politics
• D) More diverse working experience

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of which of the following type of departmentalization?

• A) Function
• B) Geography
• C) Interest
• D) Product