____________ are concise narrative descriptions of one or more personas using a product to achieve a specific goal.

• A) Context scenario
• B) Dialogue
• C) Simple scenario
• D) Persona-based scenario

The workflow models and organizational charts, fall under the following ethnographic framework.

• A) Distributed co-ordination
• B) Data-centric design
• C) Plans and procedures
• D) Awareness of work

In which of the following Qualitative research technique, you will need to understand:
• Their goals in purchasing the product
• Their frustrations with current solutions

• A) Stakeholder interviews
• B) User and customer interviews
• C) Product/prototype and competitive audits
• D) Subject matter expert (SME) interviews

Programs that are best used full-screen, monopolizing the user’s attention for long periods of time, are _____________ posture application.

• A) Auxiliary
• B) Sovereign
• C) Redundant
• D) Transient

In an organization individuals may keep their own records, or there may be local gurus. This statement concerns with ____________.

• A) Paper work and computer work
• B) Spatial and temporal organizations
• C) Distributed co-ordination
• D) Organizational memory

Transactional sites that are used for a significant part of an employee’s job should be considered full _____________ applications.

• A) None of the given
• B) Temporary
• C) Transient
• D) Sovereign

The aim of an ethnographic study is to make the ___________ design into __________design (respectively).

• A) Implicit, explicit
• B) Obvious, implicit
• C) Obvious, Explicit
• D) Explicit, implicit

Number of keystrokes is the type of ____________ work.

• A) Mnemonic
• B) Structural
• C) Physical
• D) Logical

Subject matter experts (SME) are

• A) expert users
• B) intermediate users
• C) beginners
• D) the beginners in two or more related fields

Recalling password is ____________ work.

• A) Logical
• B) Physical
• C) Structural
• D) Mnemonic

A qualitative research helps us to understand following except ------------.

• A) The domain of the product to be designed
• B) Existing products and how they are used
• C) Vocabulary and other social aspects of the domain
• D) Statistical data analysis of the survey and observational data

What is the second step in defining the requirements with respect to persona-based design?

• A) Creating problem and vision statement.
• B) Brainstorming
• C) Constructing the context scenario.
• D) Identifying persona expectations.

Scenario content and context are derived from information gathered during the ____________ phase and analyzed during the ______________ phase (respectively)

• A) Research, implementation
• B) Modeling,Research
• C) Research, modeling
• D) Modeling, implementation

To make an appointment you need to see a calendar and possibly contacts you might incorporate all these together, due to ______________.

• A) View
• B) Form factor
• C) Output method
• D) Input method

There can only be one ____________ persona per interface for a product.

• A) Supplemental
• B) Primary
• C) Customer
• D) Secondary

Which of the following is least likely to be revealed by a paper prototype?

• A) Toolbar buttons are too small to press.
• B) Search option isn't in the right place.
• C) Your users don’t know the term algorithm
• D) The Help menu isn’t in the right place.

What do you see yourself doing say five years from now is an example of _________.

• A) Avoidance
• B) Exceptions
• C) Motivation
• D) Attitude-oriented questions

____________ patterns can be applied at the conceptual level.

• A) Behavioral
• B) Structural
• C) Mnemonic
• D) Postural

______________ applications are great platforms for creating an environment rich in visual feedback for the user.

• A) Sovereign
• B) Transient
• C) Daemonic
• D) Auxiliary

Exploring how children talk together in order to see if an innovative new groupware product would help them to be more engaged would probably be better informed by a ______________.

• A) Predictive evaluation
• B) Field study
• C) DECIDE framework
• D) Usability testing