Which one of the following is NOT an indicator of expertise?

• A) Strong ties with people in power
• B) Avoiding social consultation
• C) Years of experience
• D) Working with a clear focus

When there is a ‘new problem’ which can be solved through an ‘existing solution’ then which of the following option best suits this scenario?

• A) Effectiveness driven business
• B) Expert driven business
• C) Experience driven business
• D) Efficiency driven business

The development, application, storage and distribution of information to knowledge workers represent which of the following perspectives of strategic school of thought of knowledge management?

• A) None of the options
• B) Culture based perspective
• C) IT based perspective
• D) Cost based perspective

Which of the following statement is wrongly connected?

• A) CKO----- Chief knowledge owner
• B) KSS----- Knowledge Structure and Services
• C) JIT------- Just in time
• D) ATM----- Automated teller machine

Which one of the following are the expected attributes of technology under the technical core?

• A) Speed
• B) Reliability
• C) All of the given options
• D) Accuracy

Which one of the following is the way of managing knowledge discovery?

• A) Internalization and Externalization
• B) Externalization and Combination
• C) Combination and Socialization
• D) Socialization and internalization

Limited and controlled links to trading partners for knowledge sharing is known as?

• A) Internet
• B) All of the options
• C) Intranet
• D) Extranet

Westerners tend to stress on which one of the kind of knowledge?

• A) Explicit knowledge
• B) None of the given options
• C) Tacit knowledge
• D) Experiential knowledge

All of the following are the models of knowledge conversion except

• A) Internalization
• B) Externalization
• C) Formalization
• D) Socialization

The knowledge which is embedded in the culture of an organization and the behaviours and attitudes of employees indicate which of the following types of knowledge?

• A) Conceptual knowledge
• B) Systematic knowledge
• C) Experiential knowledge
• D) Tacit knowledge

Which of these facilitate communication between customers, employees, and supply chain partners?

• A) Portals
• B) Billboards
• C) Memos
• D) All of the options

Which one of the following is a property of knowledge capturing?

• A) Determining feasibility
• B) All of the given options
• C) Taping the expert’s knowledge
• D) Choosing appropriate expert

All of the following refers to the infrastructure assets EXCEPT:

• A) Management
• B) Corporate Culture
• C) Philosophy
• D) Education

The process of retrieving explicit or implicit knowledge is known as?

• A) Knowledge capture
• B) Knowledge discovery
• C) Knowledge application
• D) Knowledge sharing

The process of formalization of peoples’ knowledge into documents and manuals is termed as

• A) Decentralization
• B) Personalization
• C) Codification
• D) None of the given options

Concept mapping can be done for several reasons except?

• A) To generate ideas
• B) To communicate ideas
• C) To test a product
• D) To design complex structures

Which of the following is NOT a primary activity of a knowledge worker?

• A) Controlling
• B) Decision Making
• C) Scheduling
• D) Assessment

Which of the following is a knowledge sharing system?

• A) Lessons learned systems
• B) Best practices databases
• C) Alert systems
• D) All of the options

Mrs. Sadaf, is a marketing manager of a multinational organization. After a detailed analysis of company's budget, she made some significant changes in the currently documented production targets. This scenario indicates which of the following dimension of nonaka’s SECI model?

• A) Externalization
• B) Socialization
• C) Internalization
• D) Combination

Explicit to explicit communication is known as?

• A) Socialization
• B) Internalization
• C) Externalization
• D) Combination