Effective Leaders build and maintain position power and _______________ to exercise downward, upward, and lateral influence.

• A) Legitimate Power
• B) Personal Power
• C) Reward Power
• D) Coercive Power

Which of the following is not a barrier to effective communication?

• A) Selective perception
• B) Filtering
• C) Language
• D) Silence

The vice president of ABC Company can directly give cash bonus to the employees for achieving quality targets. Which of the following power is he exerting?

• A) Coercive power
• B) Reward power
• C) Referent power
• D) Expert power

Maslow’s hierarchy has five levels of needs. Which of the following is Not one of those levels?

• A) Safety needs
• B) Self-actualization needs
• C) Social needs
• D) Animal needs

Which type of communication takes place among members of work groups at the same level?

• A) Lateral
• B) Cross functional
• C) Tangential
• D) Vertical

Which of the following power is exhibited by Mr. Ali when he demotes one of his subordinates because of her non-compliance with office rules?

• A) Referent power
• B) Reward power
• C) Expert power
• D) Coercive power

Which of the following is the ability of one person to influence others?

• A) Control
• B) Power
• C) Authority
• D) Influence

The power of celebrities to influence others is the result of which source of individual power?

• A) Informational
• B) Referent
• C) Legitimate
• D) Reward

It is possible for an organization to be politics free, if all members of that organization hold the same goals and interests, however, that is not the organization most people work in.

• A) False
• B) True
• C)
• D)

All of the following fall under the generic category of positional power EXCEPT:

• A) Referent Power
• B) Coercive Power
• C) Reward Power
• D) Legitimate Power

A leader influences others through formal authority. The leader focuses on which of the following concepts?

• A) Legitimate power
• B) Referent power
• C) Expert power
• D) Personal power

After which stage of development does a group form a common set of expectations of members' behavior?

• A) Performing
• B) Storming
• C) Forming
• D) Norming

Which of the following is an approach to leadership development that begins with caring for and helping others?

• A) Ethical leadership
• B) Servant leadership
• C) Authentic leadership
• D) Change leadership

All of the following are the organizational factors giving rise to the use of political tactics EXCEPT:

• A) Democratic decision making
• B) Low trust
• C) Abundance of resources
• D) High performance pressures

Which of the following factor(s) is/are most likely to reduce organizational motivation?

• A) All of the given options
• B) Lack of clear goals
• C) Over-commitment
• D) Meaningless task

Maslow’s hierarchy of needs arranges those needs in which of the following orders?

• A) Physiological, social, safety, esteem, and self-actualization
• B) Safety, physiological, esteem, social, and self-actualization
• C) Physiological, safety, social, esteem, and self-actualization
• D) Physiological, esteem, safety, social, and self-actualization

Employee empowerment in general means:

• A) decreased job autonomy for the subordinates
• B) increased job autonomy for the subordinates
• C) increased job autonomy for the superiors
• D) None of the given

The phenomenon of manipulating information so that it will be seen more favorably by the receiver is called:

• A) Suffering from communication apprehension
• B) Using selective perception
• C) Using politically correct communication
• D) Filtering information

A leader gains influence due to expertise and knowledge. The leader focuses on which of the following concepts?

• A) Legitimate power
• B) Referent power
• C) Expert power
• D) Coercive power

A leader influences others through formal authority. The leader focuses on Legitimate power.

• A) True
• B) False
• C)
• D)