MCQ Bank
While managing political behaviors in organization, the manager requires to discourage:
- A) Negotiation
- B) Dialogue
- C) Relationships
- D) Self interest
Which of the following communication networks in work group causes higher member satisfaction?
- A) All-Channel
- B) Lateral
- C) Wheel
- D) Chain
During conflicts, HR manager of ABC Inc. always deliberately decides not to take any action and tries to stay out of conflict. Which of the following conflict management style he/she adopts?
- A) Competing
- B) Accommodating
- C) Compromising
- D) Avoiding
In the communication process, which of the following steps occurs first?
- A) Transmitting
- B) Decoding
- C) Understanding
- D) Encoding
Which of the following types of networks is most likely to promote accuracy?
- A) All-channel
- B) Chain
- C) Direct
- D) Wheel
Activities that influence the distribution of advantages and disadvantages within an organization are known as:
- A) Political behaviors
- B) Influential power moves
- C) Human resources
- D) Interactive initiatives
During conversation with his manager, Mr. Ali manipulated the information in such a way that it would be seen more favorable. It is an example of which of the following barriers to effective communication?
- A) Defensiveness
- B) Stereotyping
- C) Selective perception
- D) Filtering
Saad comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using the tactic of :
- A) Pressure
- B) Coalitions
- C) Legitimacy
- D) Consultation
The mental and physical capability to perform various tasks is called:
- A) Perception
- B) Attitude
- C) Motivation
- D) Ability
A form of negotiation to divide up a fixed amount of resources is:
- A) Integrative Bargaining
- B) None of above
- C) Distributive Bargaining
- D) Arbitration
The conflict process has _______ stages.
- A) Four
- B) Three
- C) Six
- D) Five
Some individuals promote their image by describing others with whom they are associated in a positive light. These individuals are using which of the following impression management technique?
- A) Flattery
- B) Association
- C) Self-promotion
- D) Conformity
A team within an organizational structure that is empowered to act on its decisions regarding product and quality service is referred as:
- A) Quality Team
- B) Virtual Team
- C) Quality Circle
- D) Project Team
Emotional involvement in a conflict that creates anxiety, tension, and frustration or hostility is___________
- A) Perceived conflict
- B) Felt conflict
- C) None of above
- D) Relationship conflict
People like to buy things which their celebrities use; this is the example of ________
- A) Legitimate power
- B) Coercive power
- C) Expert power
- D) Referent power
A neutral third party who facilitates a negotiated solution by using reasoning , persuasion and suggestion for alternatives is__________
- A) Mediator
- B) Arbitrator
- C) BATNA
- D) Conciliator
Which of the following is LEAST likely to create dependency?
- A) Importance
- B) Supply and demand
- C) Non substitutability
- D) Power legitimacy
Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power?
- A) Legitimate
- B) Referent
- C) Expert
- D) Coercive
Which of the following sources of power is obtained because of the titles or position a person have?
- A) Information power
- B) Legitimate power
- C) Expert power
- D) Referent power
A leader setting high goals, seeking perfection, emphasizing quality, showing confidence in subordinates and stressing pride in work, all these characteristics are related to which of the following class of leadership behaviors?
- A) Achievement-oriented behavior
- B) Work facilitation behavior
- C) Participative behavior
- D) Supportive behavior