Inspection costs, belong to which of the following?

• A) Appraisal costs
• B) External failure costs
• C) Prevention costs
• D) Internal failure costs

Empowerment, encourages which of the following?

• A) Responsibility
• B) Innovation
• C) Motivation
• D) Authority

Root Cause Analysis, relates to which of the following?

• A) Quality audits
• B) Process analysis
• C) Performance measurements
• D) Quality control measurements

Which of the following is NOT a conformance cost?

• A) Validation
• B) Verification
• C) Testing
• D) Rework

Which of the following is the source of product and process requirement?

• A) Intermediary
• B) Primary customer
• C) External customer
• D) Secondary customer

_______________ gives little practical approach to managers.

• A) Product-based criteria
• B) User-based criteria
• C) Integrating perspectives on quality
• D) Judgmental criteria

Which of the following cost estimation is more time consuming?

• A) Overhead
• B) Labor cost
• C) Material cost
• D) Indirect cost

A Pareto diagram, can be best described as which of the following?

• A) Control chart
• B) Histogram
• C) Cause-and-effect diagram
• D) Scatter chart

The project manager has the greatest impact on the quality of the product at _______________ stage.

• A) Quality assurance
• B) Quality management
• C) Total Quality Management
• D) Inspection

____________ is the balance between quality and cost.

• A) Salability
• B) Operability
• C) Reliability
• D) Maintainability

________________ results in users' satisfaction.

• A) Value
• B) Rules
• C) Product/service
• D) Quality

Which of the following is not a characteristic of project organization?

• A) Quality
• B) Distinct purpose
• C) Systematic structure
• D) People

Quality is defined by_____________.

• A) Quality management
• B) Higher management
• C) Customer
• D) Proposal manager

Which of the following criterias offers greater satisfaction at comparable price?

• A) Judgmental criteria
• B) Product-based criteria
• C) Value-based criteria
• D) Integrating perspectives on quality

Lack of ownership exists at _____________ level.

• A) Quality Management
• B) Quality Control
• C) Inspection
• D) Quality Assurance

Which of the following have NO relative impact on price level?

• A) Life-cycle cost
• B) Bidder’s cost estimate
• C) Customer budget
• D) Competitive prices

What is quality dimension development?

• A) The customer defection
• B) The customer retention
• C) The method of measuring customer satisfaction
• D) The customer satisfaction system

Process Analysis, is a function of which of the following?

• A) Quality Improvement Plan
• B) Performance Analysis
• C) Quality Metrics
• D) Process Improvement Plan

Which of the following companies have tighter monetary control?

• A) Large companies
• B) Non profit oriented companies
• C) Profit oriented companies
• D) Small companies

_____________ is the other name of project pricing model.

• A) Project model
• B) Strategic planning model
• C) Strategic project planning model
• D) Planning model