All of the following factors bring the element of completeness in a message EXCEPT:

• A) Giving something extra, when desirable
• B) Providing all necessary information
• C) Using vivid, image-building words
• D) Answering all questions asked

“His GPA in 2000(MBA) was 3.9 on a four point scale.”
Which of the following is a correct and more concrete example of above statement?

• A) His GPA was 3.9 on a four point scale.
• B) He got a good score in his MBA Program.
• C) All of the given options
• D) His GPA was good in 2000.

Diagrams are excellent for conveying all of the following, except :

• A) Information about size
• B) Information about structure
• C) Information about shape
• D) Information about audience

Visual aids perform which of the following functions?

• A) Illustrating how things related to one another
• B) Illustrating how things work
• C) Emphasizing important points
• D) All of the given options

Which one of the following information is true about bar charts, simple column charts and multi-column charts?

• A) Can be used to illustrate varied values
• B) Are usually not good visual aids
• C) All can be used effectively for the same purpose
• D) Are usually illegal for visual aids

When considering objects or models as visual aids, the presenter should consider which of the following point?

• A) There are situations in which the object being discussed or a realistic model makes the best support
• B) The object or model needs to be passed around the audience during the speaker's presentation so the audience-members can get a look at it while it is described
• C) Objects and models are too big to use in a presentation
• D) Audience-members can easily learn as much from other visual aides

Writing with a you-attitude shows sincere ______________ for the reader.

• A) Sympathy
• B) Apathy
• C) Curiosity
• D) Concern

When using visuals in a presentation, which of the following should be avoided?

• A) Taking time to explain the visual.
• B) None of the given options
• C) Fitting the visual to the material being discussed.
• D) Talking to the visual.

When applied to business messages 'correctness' means all of the following, EXCEPT:

• A) Check accuracy of words, information and data
• B) Use the right level of language
• C) Use correct grammar and punctuation
• D) Check font style

Suppose there is a group meeting and in the end all the group members agree on the final decision through discussion and debate. What kin d on solution is it?

• A) Majority vote
• B) Compromise
• C) Arbitration
• D) Consensus

Which of the following method of outlining speech is generally preferred for negative news messages?

• A) Supporting method
• B) Indirect method
• C) Direct method
• D) Sustaining method

Which of the following is/are central feature(s) of a group?

• A) Mutual influence
• B) Interdependence
• C) Interaction
• D) All of the given options

Supporting material can serve which of the following functions?

• A) Apply clarity
• B) All of the given options
• C) Provide proof
• D) Increase interest

Which of the following method of outlining topic involves presenting a general statement first, followed by specific supporting statements?

• A) Indirect method
• B) Direct method
• C) Supporting method
• D) Sustaining method

When do you think groups, rather than individuals working alone, should be used to solve a problem?

• A) When a quick resolution is essential
• B) When the task requires a limited amount of information and skills
• C) When commitment to the decision is important
• D) When the task is fairly simple and straightforward

Which of the following can help the presenter to avoid a computer catastrophe?

• A) Use the Internet in real-time
• B) Have a contingency plan
• C) Have back-up technical support available
• D) Have a contingency plan and back-up technical support available

Which of the following is the most appropriate definition of group communication?

• A) Two or more persons who are interacting with one another during which mutual influence is taking place
• B) Any collection of two or more persons
• C) Any time two or more persons influence each other
• D) Any interaction between two or more persons

While preparing for effective business writing Planning Stage involves all of the following, EXCEPT:

• A) Determining your purpose
• B) Choosing appropriate clothes
• C) Considering your reader
• D) Determining the appropriate content

While preparing for effective business writing Drafting Stage involves all of the following, EXCEPT:

• A) Composing the body
• B) Developing appropriate ending paragraph
• C) Developing appropriate beginning paragraph
• D) Editing

In a well planned presentation where there is no need to record information that comes up on the spot, there may be no need for:

• A) Chalk or dry-erase boards
• B) CD-ROM or DVD
• C) Transparencies
• D) Photographic slides