All of the following are characteristics of trait theories of leadership EXCEPT:

• A) Intelligence
• B) Job relevant knowledge
• C) Employee Orientation
• D) Self Confidence

A small team of employees working voluntarily within company’s time to address work-related problems is known as:

• A) Virtual Team
• B) Project Team
• C) Quality Circle
• D) Quality Team

The categories of causes or sources of conflict include all of the following EXCEPT:

• A) Personal variables
• B) Communication
• C) Group interaction
• D) Structure

Which of the following sources of power is identical to the authority?

• A) Legitimate power
• B) Referent power
• C) Information power
• D) Expert power

A form of negotiation to divide up a fixed amount of resources is:

• A) Arbitration
• B) None of above
• C) Integrative Bargaining
• D) Distributive Bargaining

When your work group disagrees, the disagreements usually concern how the group’s work should be accomplished. The type of conflict experienced by your group is:

• A) Relationship conflict
• B) Process conflict
• C) Reactive conflict
• D) Task conflict

Which of the following is NOT an organizational factor that contributes to political behavior in an organization?

• A) Need for power
• B) Zero-sum allocation
• C) Role ambiguity
• D) Low trust

Which of the following leadership is based on leaders’ shifting the values, beliefs and needs of their followers?

• A) Transformational leadership
• B) Visionary leadership
• C) Transactional leadership
• D) Charismatic leadership

Which of the following is a structured voting process used to prioritize responses to a nominal question:

• A) Consensus
• B) Nominal group technique
• C) Brainstorming
• D) Delphi technique

The process of being properly guided and directed by a leader in a working environment is known as:

• A) Leadership
• B) Followership
• C) Sponsorship
• D) Internship

Which of the following characteristics DOES NOT belong to behavioral theories?

• A) Production Orientation
• B) Ambition and Energy
• C) Employee Orientation
• D) Consideration

In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust?

• A) Identity-based
• B) Knowledge-based
• C) Reliance-based
• D) Dependence-based

Asad and Saad are working in a company. There occurs a conflict between the two due to different views on some decisions. Both are indulging in what type of conflict?

• A) Intergroup Conflict
• B) Interorganizational Conflict
• C) Interpersonal Conflict
• D) Person-role Conflict

A stage in negotiation process when both parties have to explain and educate each other on the issues, why they are important, and how they reach on initial demands is __________________

• A) Preparation and planning
• B) Closure and implementation
• C) Bargaining and problem solving
• D) Clarification and justification

People like to buy things which their celebrities use; this is the example of ________

• A) Legitimate power
• B) Referent power
• C) Coercive power
• D) Expert power

Which one of the following is the last step in communication process?

• A) Decoding
• B) Encoding
• C) Receiver
• D) Feedback

The power based on someone’s high level of knowledge and/or specialized skills is known as:

• A) Expert power
• B) Referent power
• C) Legitimate power
• D) Coercive power

Which of the following is NOT a trait of a leader?

• A) Short-term view
• B) Inspiration
• C) Innovation
• D) Development

which form of power creates distrust, fear and lack of loyalty?

• A) Legitimate power
• B) Coercive power
• C) Expert power
• D) Referent power

The process through which we attempt to determine the causes of others’ behavior is referred as:

• A) Affect
• B) Perception
• C) Attribution
• D) Attitude