Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of

• A) Compromising intention
• B) Integrative negotiation
• C) Accommodating intention
• D) Distributive negotiation

The triangle for managing the new team environment includes all of the following EXCEPT:

• A) Culture
• B) Individuals
• C) Team
• D) Manager

The conflict process has _______ stages.

• A) Six
• B) Five
• C) Three
• D) Four

Resistance is the consequence of ___________

• A) Referent power
• B) Reward power
• C) Expert power
• D) Coercive power

The most important aspect of power is probably that it:

• A) Tends to corrupt people
• B) Involves control
• C) Is a function of dependency
• D) Is counterproductive

Which of the following is the official right of a person to manipulate or change others?

• A) Authority
• B) Integrity
• C) Influence
• D) Trust

Legitimate power is a broader power as compare to other bases of power, it contains ___________ in it.

• A) Coercive and Reward Power
• B) Reward and Referent Power
• C) Expert and Referent Power
• D) Information and Coercive Power

Which of the following leadership model integrates the expectancy theory of motivation with the Ohio State leadership research?

• A) Leader-participation
• B) Leader-member exchange
• C) Contingency
• D) Path-goal

Which of the following is NOT true for charismatic leaders?

• A) They are willing to take high personal risk
• B) They have behavior that is unconventional
• C) They show consistency with their followers’ behaviors
• D) They have a vision and the ability to articulate the vision

The belief that leader must maintain an ongoing minimum level of conflict, which keep the group viable, creative and self –critical.

• A) Human relations view
• B) None of above
• C) Interactionist view
• D) Traditional view

All of the following are disadvantages associated with the Group-aided decision making EXCEPT:

• A) Variety of Perspectives
• B) Minority Domination
• C) Social Pressure
• D) Goal Displacement

All of the following are the characteristics of distributive bargaining EXCEPT:

• A) Congruent
• B) Win/lose
• C) Get as much as of the pie
• D) I can’t move from this point

All of the following are Group problem solving techniques EXCEPT:

• A) Brainstorming
• B) Delphi technique
• C) Contract
• D) Consensus

Which of the following is NOT the function of communication?

• A) Emotional Expression
• B) Information
• C) Control
• D) Satisfaction

Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as:

• A) Authority
• B) Commitment
• C) Dependency
• D) Power

Mr. Ali is a salesperson in XYZ Company, he tells his boss: “Mr. Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has".
Which impression management technique has described above?

• A) Conformity
• B) Favors
• C) Flattery
• D) Self-Promotion

The managers of a multinational company are located in Taiwan, India, Brazil, and the United States. Which group decision-making technique seems most reasonable for this organization?

• A) A brainstorming session
• B) An electronic meeting
• C) A postal service interaction
• D) A nominal group

All of the following are the individual factors that contribute to political behavior in organizations EXCEPT:

• A) Internal locus of control
• B) Expectation of success
• C) Zero-Sum allocation
• D) Need for power

When two parties are in conflict and try to find win- win solution that allows both parties goals to be completely achieved.
Which conflict handling style described above?

• A) Competing
• B) Collaborating
• C) Compromising
• D) Accommodating

Asim telephones his employee, Nadeem, to let him know that today’s meeting has been moved to one o’clock. In the communication process, Asim is:

• A) The sender
• B) The channel
• C) The receiver
• D) The encoder