What types of goals produce higher levels of output?

• A) Easy goals
• B) Specific, hard goals
• C) Goals of moderate difficulty
• D) Generalized goals such as "do your best"

Planning is often called the primary management function because it:

• A) Establishes the basis for all the other functions
• B) Sets the tone for the organizational culture
• C) Offers some basis for future decision making
• D) Creates the vision for the organizational members

The owner of a chain of supermarkets sets a goal of opening up ten new stores in new locations within the next six years. Which one of the following plans it is?

• A) Short-range
• B) Directional
• C) Long-range
• D) Standing

The process of collaborative goal setting by a manager and subordinate; the extent to which goals are accomplished is a major factor in evaluating and rewarding the subordinate’s performance. It is called:

• A) Management by system
• B) Management by resources
• C) Management by objective
• D) Management by authority

The first step of the project planning process is to:

• A) Develop an overall project schedule
• B) Identify all the activities in the project
• C) Define the project's goals
• D) Determine project completion date

Organizations that exploit their distinctive competencies often attain above normal economic performance and obtain:

• A) Distinctive competencies
• B) Competitive parity
• C) Common strength
• D) Competitive advantage

When a strength provides superior and unique customer value and is difficult to imitate, it creates a sustainable:

• A) Resource deployment
• B) Competitive advantage
• C) Effective strategy
• D) Scope

Which of the following is a general statement or understanding that guide or channelize thinking in decision making?

• A) Rule
• B) Policy
• C) Procedure
• D) Project

Which one of the following planning dominates managers’ planning efforts at lower levels of the organization?

• A) Tactical
• B) Strategic
• C) Corporate
• D) Operational

Which one of the following is a prescribed series of related steps to be taken under certain recurring circumstances?

• A) Rule
• B) Procedure
• C) Policy
• D) Project

Goals that are most probably found in organization charter and in annual reports are called:

• A) Tactical goals
• B) Operational goals
• C) Stated goals
• D) Real goals

What would be the best description of plans that focus on the broad future of the organization and incorporate both external environmental demands and internal resources into managers' actions?

• A) Operational plans
• B) Strategic plans
• C) Tactical plans
• D) Holistic plans

The set of strengths, characteristics and qualities including skills, technologies, or resources that distinguish a firm from its competitors is called:

• A) Resource deployment
• B) Scope
• C) Effective strategy
• D) Distinctive Competency

Which of the following statement describes a Procedure?

• A) Is a general guideline
• B) All of the given
• C) A specific goal that, once reached, will most likely not recur in the future
• D) A prescribed series of related steps to be taken under certain recurring circumstance

Which one of the following is a mathematical model that describes about the operating characteristics of queuing situations?

• A) Simulation
• B) Waiting line
• C) Scenario
• D) Decision tree

All of the following are the different types of budgets EXCEPT:

• A) Cash budget
• B) Revenue budget
• C) Expense budget
• D) Competitor budget

"The strategy that focuses on managing a specific department to support the business-level strategy is called:"

• A) Corporate-level strategy
• B) Business-level strategy
• C) Market-level strategy
• D) Functional-level strategy

An internal situation that makes certain outcome appear attractive is known as which of the following?

• A) Leadership
• B) Needs
• C) Effort management
• D) Motivation

Which one of the following designs is not limited to horizontal, vertical, or external boundary imposed by a conventional structure?

• A) Boundary less organizations
• B) Learning organizations
• C) Threatened organizations
• D) Functional

Complex interaction of behaviors, needs, rewards/reinforcement and cognitive activities is called____________

• A) Motivation
• B) Expectancy Theory
• C) Cognitive process
• D) Reinforcement Theory