Which of the following sources of power leads to resistance?

• A) Coercive Power
• B) Reward Power
• C) Legitimate Power
• D) Expert Power

The technique used to generate large number of ideas for the solution of any problem is known as:

• A) Brainstorming
• B) Consensus
• C) Nominal Group technique
• D) Delphi technique

In which of the following communication networks, every member of a work group communicates with every other member?

• A) All-Channel
• B) Wheel
• C) Lateral
• D) Chain

Which of the following methods of third-party negotiation always results in a settlement?

• A) Arbitration
• B) Conciliation
• C) Consultancy
• D) Mediation

All of the following are Group problem solving techniques EXCEPT:

• A) Delphi technique
• B) Consensus
• C) Contract
• D) Brainstorming

A leadership model that focuses on employee‘s participation in decision making is:

• A) Leader member relationship Model
• B) Contingency Approach
• C) Path-Goal Model
• D) Vroom and Yetton Model

All of the following describe “Accommodating” Except:

• A) Willing to be self-sacrificing
• B) Supporting some one else’s opinion on your reservations.
• C) Seeks to appease an opponent
• D) No clear winner or loser

What does consensus refer to in attribution theory?

• A) Different people respond the same way in the same situation
• B) All people behave precisely the same way in certain situations
• C) Different people perceive a situation in the same way
• D) There is general agreement about a perception

All of the following are cross cultural barriers to communication EXCEPT:

• A) Eye contact
• B) Touch
• C) Filtering
• D) Space

An organization has started sending its people on training to help them develop more effective leadership styles. The organization is actually supporting which of the following?

• A) The reflection effect
• B) Fiedler’s contingency model
• C) Behavioral theories
• D) Trait theories

Whenever Ali faces any conflict with his class fellows, he always tries to satisfy his interests, regardless of its impact on other class mates.
Which conflict handling style described above?

• A) Compromising
• B) Accommodating
• C) Avoiding
• D) Competing

Leaders achieve goals, and power is:

• A) Usually used by poor leaders
• B) A strong influence on leaders’ goals
• C) A goal in and of itself
• D) A means of achieving goals

Better you know someone, the more accurately you can predict what he or she will do, is a major characteristic of:

• A) Deterrence base trust
• B) Knowledge base trust
• C) Charitable trust
• D) Identification base trust

Emotional involvement in a conflict that creates anxiety, tension, and frustration or hostility is___________

• A) None of above
• B) Felt conflict
• C) Perceived conflict
• D) Relationship conflict

Path goal theory of leadership is developed by:

• A) vroom and Yetton
• B) Henry fayol
• C) None of above
• D) Robert House

The conflict that occurs between different individuals within an organization is termed as:

• A) Intra-personal conflict
• B) Inter-personal conflict
• C) Inter-organizational conflict
• D) Inter-group conflict

A stage in negotiation process where both parties undoubtedly need to make concession is_________

• A) Bargaining and problem solving
• B) Clarification and justification
• C) Closure and implementation
• D) Preparation and planning

Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more than his range. Both of them then negotiate over price. This is an example of:

• A) Third party negotiation
• B) Distributive negotiation
• C) Integrative negotiation
• D) BATNA

A leader who sets challenging goals and also expects his/her employees to perform at highest level is known as:

• A) Directive leader
• B) Participative leader
• C) Supportive leader
• D) Achievement-Oriented leader

You have been assigned the task of setting up a work team for a software development project. The team must operate very quickly to meet stringent deadlines and as the quality of the project depends highly on Team’s output, so it must also work very accurately. Which of the following communication network structures should you choose for this team?

• A) Wheel
• B) Grapevine
• C) Chain
• D) All-channel