Work smarter not __________ is a modern approach to work that requires you to spend a few minutes planning how to implement your tasks.

• A) Quicker
• B) Later
• C) Harder
• D) Faster

Which of the following is listed as the number-one fastest growing occupation in 2000 - 2010?

• A) Medical assistants
• B) Computer engineer’s application
• C) Computer Systems analysts
• D) Computer support specialists

To develop a good relationship with your manager or team leader you should:

• A) Take interest in manager's work
• B) Continue your education
• C) Perform your job well
• D) Act like you enjoy your work

Which of the following is a suggested way to achieve high-level customer service?

• A) Be helpful rather than defensive when a customer complains
• B) Invite the customer back
• C) Avoid rudeness
• D) All are the suggested ways

To achieving high-level customer service all of the following are important EXCEPT:

• A) Establish customer satisfaction goals
• B) Display strong business ethics
• C) Ignore customers need
• D) Communicate a positive attitude

Which of the following is suggested way of improving cross-cultural relations?

• A) All the suggestions can help to improve
• B) Develop cultural sensitivity
• C) Focus on the individual
• D) Participate in diversity Training

A career counselor is a person who helps in all of the followings activities EXCEPT:

• A) Money making
• B) Skill building
• C) Career Switching
• D) Job finding

________ can help an individual to improve his productivity by directing his activities.

• A) Values and ethics
• B) Goals and values
• C) Action plans
• D) Mission statement

Which of the following will help you in choosing a career in future?

• A) All of the given options
• B) Getting help from mentor
• C) Assessing your interests
• D) Assessing your skills

Which one of the following introduces the applicant with the prospective employer?

• A) Testimonials
• B) Letter
• C) Cover letter
• D) Resume

Job search is a ___________ way of finding a job that suits your circumstances and interests.

• A) Logical
• B) Systematic
• C) Experimental
• D) Proper

_________ is a standard job-finding method where one is writing directly to a company one would like to work for.

• A) Self branding
• B) Targeted selection
• C) Networking
• D) E-mail Campaign

A sound long-term investment which has serious decline in value in recent years is:

• A) Antiques
• B) Gold
• C) Coins
• D) Bonds

Keep the spheres of life in harmony for achieving happiness through:

• A) Develop a sense of self-esteem
• B) All of the following options
• C) Give high priority to the pursuit of happiness
• D) Experience love and friendship, and value relations

Enjoy what you have, don’t spoil your life by craving for what you don’t have depict your:

• A) Feeling
• B) Disposition
• C) Mood
• D) Expression

While choosing a career path, it is important to:

• A) Choose one that gets you to the top quickly
• B) Choose very high pay
• C) Interconnect your personal goals with your work plans
• D) Choose very high post

To experience happiness and satisfaction, an individual should live in:

• A) Present moment
• B) Facilities
• C) Lavishness
• D) Luxuries

The government offers different types of secure investments to the public including:

• A) Treasury notes
• B) All of the given options
• C) Treasury bills and treasury bonds
• D) Defense savings certificates

Which of the following is a golden rule that is a true contributor to happiness?

• A) Be fair
• B) Helpful
• C) All of the given options
• D) Trust of others

An illness which exists in the mind and therefore the cure and prevention lies with treating the mind called:

• A) Anxiety
• B) Tension
• C) Depression
• D) Misfortune