Which of the following conflicts are almost always dysfunctional?

• A) Personal
• B) Relationship
• C) Process
• D) Task

Leadership framework consists all of the following EXCEPT:

• A) Leader
• B) Situation
• C) Constraints
• D) Followers

All of the following are the factors that affect perception EXCEPT:

• A) The receiver
• B) The perceiver
• C) The situation
• D) The target

The actions taken in order to influence others for fulfillment of one’s personal goals without official sanctioning from organizations are referred as:

• A) Political Behavior
• B) Passive Behavior
• C) Emotional Behavior
• D) Assertive Behavior

Which of the following sources of power is identical to the authority?

• A) Referent power
• B) Expert power
• C) Legitimate power
• D) Information power

An advantage of conflict is that it_____________

• A) Makes the problem people go away.
• B) Forces problems to be attended.
• C) All of above
• D) Makes the problem go away.

All are necessary to create or increase dependency Except:

• A) Control over important resources
• B) Scarcity of resources
• C) Non substitutability of resources
• D) Alternates available

Which one of the following is NOT implied in the definition of power?

• A) Potential
• B) Influence
• C) Dependency
• D) Actualization

Trying to make someone else accept blame for a problem is an example of which of the following conflict handling intention.

• A) Accommodating
• B) Avoiding
• C) Compromising
• D) Competing

Which of the following network structure requires high emergence of leadership?

• A) All-channel
• B) Chain
• C) Wheel
• D) Diverse

Which theory explains leader follower dyad?

• A) Vroom and Yetton Model
• B) Leader member relationship theory
• C) Charismatic theory of leadership
• D) Contingency theory

Which of the following strategy will help you to avoid moving from arguments to aggression in any disagreement or conflict?

• A) Centering arguments on issues rather than on personalities.
• B) Avoiding
• C) Accommodating
• D) None of above

Which of the following can be defined as a loss in performance due to low leader expectations?

• A) Galatea effect
• B) Golem effect
• C) Marshal effect
• D) Halo effect

Which of the following relationships best describes Deterrence base trust?

• A) Father and Son relationship
• B) Peer to peer relationship
• C) Between two friends
• D) Boss and employee relationship

Which of the following is NOT a step in the negotiation process?

• A) Process evaluation
• B) Definition of ground rules
• C) Preparation and planning
• D) Clarification and justification

Which of the following refers to establish effective relationships with key people inside or outside an organization?

• A) Lobbying
• B) Networking
• C) Interest group
• D) Politicking

The highest level of trust is exhibited in which of the following type of trust?

• A) Identification-based
• B) Deterrence-based
• C) Reward-based
• D) Knowledge-based

Zahid is undergoing a great deal of stress at his job. Zahid performs several duties during the course of a day and finds that the accomplishment of one duty directly competes or interferes with the successful accomplishment of another duty. It can be said that Zahid is most probably experiencing:

• A) Role conflict
• B) Role ambiguity
• C) Relationship conflict
• D) Personal conflict

The belief that “violence is wrong” is an evaluative statement. Such an opinion constitutes which of the following component of an attitude.

• A) Affective
• B) Behavioral
• C) Cognitive
• D) Reflective

The ability to influence a group of people towards achieving a vision or set of goals is called_______________

• A) Management
• B) None of above
• C) Follower-ship
• D) Leadership