A change in behavior that occurs as result of experience is relatively_________.

• A) Temporary
• B)
• C)
• D)

A CDGL work-crew cleans up parks and other public spaces. In this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. What is the class of norms that encompasses arrangements like this?

• A) Allocation of resources
• B) Performance
• C) Appearance
• D) Financial rewards

Ahmed believes that men perform better in oral presentations than women. What shortcut has been used in this case?

• A) Stereotyping
• B)
• C)
• D)

All of the following are the characteristics of distributive bargaining EXCEPT:

• A) I can’t move from this point
• B) Congruent
• C) Win/lose
• D) Get as much as of the pie

What do we call it when we judge someone on the basis of our perception of the group to which he/she belongs?

• A) Stereotyping
• B)
• C)
• D)

All of the following are the consequences of power EXCEPT:

• A) Compliance
• B) Commitment
• C) Resistance
• D) Acceptance

An area of study that blends concepts from psychology and sociology and focuses on the influence of people on one another is known as:

• A) Social Psychology
• B)
• C)
• D)

All of the following are the steps involved in the process of negotiation EXCEPT:

• A) Preparing and planning
• B) Monitoring and Evaluation
• C) Definition of ground rules
• D) Clarification and Justification

_____ is one's ability to detect and manage emotional cues and information.

• A) Emotional intelligence
• B)
• C)
• D)

Building commitment, creating vision, communicating vision, and modeling the vision are the elements of which leadership style?

• A) Transactional leadership
• B) Charismatic leadership
• C) Laissez faire leadership
• D) Transformational leadership

Which of the following is likely to generate the least innovative alternatives?

• A) Face-to-face
• B)
• C)
• D)

The belief that leader must maintain an ongoing minimum level of conflict, which keep the group viable, creative and self –critical.

• A) Interactionist view
• B) None of above
• C) Human relations view
• D) Traditional view

A person low on ____________ factor of The Big Five personality Model is timid, serious and prefers to be alone or with few close friends.

• A) Extraversion
• B)
• C)
• D)

Which type of conflict will you experience among the multiple roles in your life, like role of a father and a manager?

• A) Intergroup Conflict
• B) Interrole Conflict
• C) Interpersonal Conflict
• D) Intrarole Conflict

Which of the following is a process by which individuals organize and interpret their sensory impressions to give meaning to the environment around?

• A) Perception
• B)
• C)
• D)

All of the following are disadvantages associated with the Group-aided decision making EXCEPT:

• A) Social Pressure
• B) Variety of Perspectives
• C) Goal Displacement
• D) Minority Domination

Which of the following determinant of human behavior in an organization is studied in organizational behavior?

• A) Individuals
• B)
• C)
• D)

A communication network in which rigid and formal flow of information is followed from one group member to another is known as ______________

• A) All-Channel network
• B) Wheel network
• C) Chain network
• D) None of above

Normally managers of an organization _______.

• A) Get things done through other people
• B)
• C)
• D)

All of the following are the communication methods within an organization EXCEPT:

• A) Billboards
• B) Company Newsletter
• C) Employee Handbook
• D) Bulletin Board