Which of the following managerial roles might include reading trade magazines to learn more about competitors?

• A) Disseminator
• B)
• C)
• D)

Which of the following is NOT an individual factor related to political behavior?

• A) Perceived job alternatives
• B) Level of self-monitoring
• C) Organizational investment
• D) Zero-sum reward practices

As a manager, one of Ali’s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is Ali performing?

• A) Figurehead role
• B)
• C)
• D)

The conflict that occurs between different individuals within an organization is termed as:

• A) Inter-organizational conflict
• B) Inter-personal conflict
• C) Intra-personal conflict
• D) Inter-group conflict

Customers, suppliers, shareholders and distributors are part of Organization’s___________

• A) Environment
• B)
• C)
• D)

Ms. Sana is believed to be a very friendly leader, always showing her concern for the needs of the employees. It is an example of which of the following types of leaders?

• A) Achievement-Oriented leader
• B) Participative leader
• C) Supportive leader
• D) Directive leader

The technique of Total Quality Management (TQM) has been borrowed from:

• A) Japanese
• B)
• C)
• D)

Which of the following is the expected weakness of group decision making?

• A) The decision will probably be a lower quality decision
• B) More time will be used to make the decision
• C) Employees will be less accepting of the group decision
• D) Less complete knowledge

Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much of everything she acquires. It shows Ms. Sadia has__________ Personality type.

• A) Type A personality
• B)
• C)
• D)

Which of the following would be least likely to pose a barrier to cross-cultural communications?

• A) Differences among perceptions
• B) Word connotations
• C) Tone difference
• D) Political correctness

Which of the following statement is true regarding men and emotions?

• A) They believe that expressing emotions is incongruent to their image
• B)
• C)
• D)

Which of the following is NOT true for charismatic leaders?

• A) They show consistency with their followers’ behaviors
• B) They have a vision and the ability to articulate the vision
• C) They have behavior that is unconventional
• D) They are willing to take high personal risk

Psychology’s major contributions to the field of organizational behavior have been primarily at which level of analysis?

• A) Individual level
• B)
• C)
• D)

The interference in the flow of message between sender and receiver is known as:

• A) Noise
• B) Decoding
• C) Encoding
• D) Feedback

Reduced efforts and increased error rate are examples of:

• A) Neglect
• B)
• C)
• D)

The two general approaches to bargaining are known as:

• A) Distributive and integrative
• B) Affective and reflective
• C) Formal and informal
• D) Emotional and rational

The emotional or feeling segment of an attitude is referred as:

• A) Affective component
• B)
• C)
• D)

Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as:

• A) Commitment
• B) Dependency
• C) Authority
• D) Power

When we rank an individual’s values in order of their __________, we obtain the person’s value system.

• A) Intensity
• B)
• C)
• D)

Political activity is perceived to increase at which of the following organizational level?

• A) Lower management
• B) Middle management
• C) Clerical
• D) Upper management