Trying to throw the icon of the hard disk into the wastebasket, in the desktop metaphor, as a way of removing all existing files from the disk is an example of ____________.

• A) Mistake
• B)
• C)
• D)

What is the second step in defining the requirements with respect to persona-based design?

• A) Creating problem and vision statement.
• B) Brainstorming
• C) Constructing the context scenario.
• D) Identifying persona expectations.

Which of the following is/are aspect(s) of human action?

• A) execution and evaluation
• B)
• C)
• D)

Scenario content and context are derived from information gathered during the ____________ phase and analyzed during the ______________ phase (respectively)

• A) Research, implementation
• B) Modeling,Research
• C) Research, modeling
• D) Modeling, implementation

The ------------ is an approach in which users are observed as they go about their normal routine activities.

• A) Ethnographic
• B)
• C)
• D)

To make an appointment you need to see a calendar and possibly contacts you might incorporate all these together, due to ______________.

• A) View
• B) Form factor
• C) Output method
• D) Input method

Which of the following is not the component of color?

• A) Prism
• B)
• C)
• D)

There can only be one ____________ persona per interface for a product.

• A) Supplemental
• B) Primary
• C) Customer
• D) Secondary

The comparison of what happened in the world with what we wanted to happen is called ______________.

• A) Evaluation
• B)
• C)
• D)

Which of the following is least likely to be revealed by a paper prototype?

• A) Toolbar buttons are too small to press.
• B) Search option isn't in the right place.
• C) Your users don’t know the term algorithm
• D) The Help menu isn’t in the right place.

What do you procrastinate on? is type of __________.

• A) Avoidance
• B)
• C)
• D)

What do you see yourself doing say five years from now is an example of _________.

• A) Avoidance
• B) Exceptions
• C) Motivation
• D) Attitude-oriented questions

An interface will have zero to two _________ personas.

• A) Secondary
• B)
• C)
• D)

____________ patterns can be applied at the conceptual level.

• A) Behavioral
• B) Structural
• C) Mnemonic
• D) Postural

A small picture that is used to represent a closed window is said to be a/an

• A) Icon
• B)
• C)
• D)

______________ applications are great platforms for creating an environment rich in visual feedback for the user.

• A) Sovereign
• B) Transient
• C) Daemonic
• D) Auxiliary

What do you see yourself doing say five years from now is an example of _________.

• A) Attitude-oriented questions
• B)
• C)
• D)

Exploring how children talk together in order to see if an innovative new groupware product would help them to be more engaged would probably be better informed by a ______________.

• A) Predictive evaluation
• B) Field study
• C) DECIDE framework
• D) Usability testing

What are the most common things you do with the product is a type of ___________.

• A) System-oriented question
• B)
• C)
• D)

Navigation represents excise except in ___________.

• A) Web
• B) Menus
• C) Windows
• D) Games