People with which type of personality trait commonly make poor decisions because they make them too fast?

• A) Type A
• B)
• C)
• D)

Some individuals promote their image by describing others with whom they are associated in a positive light. These individuals are using which of the following impression management technique?

• A) Flattery
• B) Association
• C) Self-promotion
• D) Conformity

Which of the following approach evaluates the organization’s ability to innovate and function quickly and responsively?

• A) The Internal System Approach
• B)
• C)
• D)

A team within an organizational structure that is empowered to act on its decisions regarding product and quality service is referred as:

• A) Quality Team
• B) Virtual Team
• C) Quality Circle
• D) Project Team

Which of the following factors make it imperative that organizations be fast and flexible?

• A) Advances in corporate strategy
• B)
• C)
• D)

Emotional involvement in a conflict that creates anxiety, tension, and frustration or hostility is___________

• A) Perceived conflict
• B) Felt conflict
• C) None of above
• D) Relationship conflict

Machineries, computers, human skills and abilities are essential elements in:

• A) Organization’s Environment
• B)
• C)
• D)

People like to buy things which their celebrities use; this is the example of ________

• A) Legitimate power
• B) Coercive power
• C) Expert power
• D) Referent power

Old age workers are perceived to be resistant to new ____________

• A) Technology
• B)
• C)
• D)

A neutral third party who facilitates a negotiated solution by using reasoning , persuasion and suggestion for alternatives is__________

• A) Mediator
• B) Arbitrator
• C) BATNA
• D) Conciliator

The ability to manage one’s own emotions and impulses.

• A) Self-management
• B)
• C)
• D)

Which of the following is LEAST likely to create dependency?

• A) Importance
• B) Supply and demand
• C) Non substitutability
• D) Power legitimacy

A high level of job satisfaction equals _____________ toward the job and vice versa.

• A) Positive attitudes
• B)
• C)
• D)

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power?

• A) Legitimate
• B) Referent
• C) Expert
• D) Coercive

Individuals who score high in ____ tend to take their jobs seriously, organized and act responsibly at work.

• A) Conscientiousness
• B)
• C)
• D)

Which of the following sources of power is obtained because of the titles or position a person have?

• A) Information power
• B) Legitimate power
• C) Expert power
• D) Referent power

Suspending an employee for dishonest behavior is an example of which method of shaping behavior?

• A) Punishment
• B)
• C)
• D)

A leader setting high goals, seeking perfection, emphasizing quality, showing confidence in subordinates and stressing pride in work, all these characteristics are related to which of the following class of leadership behaviors?

• A) Achievement-oriented behavior
• B) Work facilitation behavior
• C) Participative behavior
• D) Supportive behavior

The model of value differences was first designed by ____________.

• A) Milton Rokeach
• B)
• C)
• D)

All of the following are the individual factors that contribute to political behavior in organizations EXCEPT:

• A) Internal locus of control
• B) Expectation of success
• C) Need for power
• D) Zero-Sum allocation