Listening require less __________ effort than reading or speaking.

• A) Cognitive
• B)
• C)
• D)

What are the most common things you do with the product is a type of ___________.

• A) System-oriented question
• B) Workflow-oriented question
• C) Attitude-oriented question
• D) Goal-oriented question

GOMS stand for

• A) Goals, operations, methods and selection rules
• B)
• C)
• D)

_____________ represents the Early-phase of ethnographic interviews.

• A) Confirm patterns of use
• B) Clarify user roles and behaviors
• C) Clarifying questions
• D) Focused on domain knowledge

There are two aspects in which we can understand the nature of usability: A. Strategic and tactical B. Efficiency and strategy C. Tactical and reliability D. Efficiency and reliability

• A) Only A
• B)
• C)
• D)

__________ personas address the needs of customers, not end users.

• A) Supplemental
• B) Negative
• C) Served
• D) Customer

Which of the following is used to toggle between two states?

• A) Radio button
• B)
• C)
• D)

____________ are concise narrative descriptions of one or more personas using a product to achieve a specific goal.

• A) Context scenario
• B) Dialogue
• C) Simple scenario
• D) Persona-based scenario

Choice of operation and services are offered on the screen through _________

• A) Menus
• B)
• C)
• D)

The workflow models and organizational charts, fall under the following ethnographic framework.

• A) Distributed co-ordination
• B) Data-centric design
• C) Plans and procedures
• D) Awareness of work

The term __________ becomes a euphemism for social and economic apartheid.

• A) Computer literacy
• B)
• C)
• D)

In which of the following Qualitative research technique, you will need to understand:
• Their goals in purchasing the product
• Their frustrations with current solutions

• A) Stakeholder interviews
• B) User and customer interviews
• C) Product/prototype and competitive audits
• D) Subject matter expert (SME) interviews

The gulf of execution refers to ________

• A) The system difficulty in converting an input expression into the correct system state transition
• B)
• C)
• D)

Programs that are best used full-screen, monopolizing the user’s attention for long periods of time, are _____________ posture application.

• A) Auxiliary
• B) Sovereign
• C) Redundant
• D) Transient

Currently, many common environment for interactive computing are example of the _________ interface style, often simply called windowing systems.

• A) WIMP
• B)
• C)
• D)

In an organization individuals may keep their own records, or there may be local gurus. This statement concerns with ____________.

• A) Paper work and computer work
• B) Spatial and temporal organizations
• C) Distributed co-ordination
• D) Organizational memory

They way, an external disk can be placed into a disk drive is an example of __________

• A) Physical constraint
• B)
• C)
• D)

Transactional sites that are used for a significant part of an employee’s job should be considered full _____________ applications.

• A) None of the given
• B) Temporary
• C) Transient
• D) Sovereign

Which one of the below listed mobile devices is not considered as a smartphone?

• A) Nokia 1110
• B)
• C)
• D)

The aim of an ethnographic study is to make the ___________ design into __________design (respectively).

• A) Implicit, explicit
• B) Obvious, implicit
• C) Obvious, Explicit
• D) Explicit, implicit