Change activities that are ______ and goal oriented, are termed as planned change.

• A) Discretionary
• B) Intentional
• C) Reflexive
• D) Random

Which of the following type of structure would best suit the organization that strives for cost minimization?

• A) Organic
• B) Bureaucracy
• C) Mechanistic
• D) Matrix

The Organizational structure characterized by clear chain of command, narrow spans of control and direct supervision is called:

• A) Matrix Structure
• B) Mechanistic Structure
• C) Organic Structure
• D) Divisioanl Structure

Which of the following statements describe the “Design” stage in appreciation inquiry process?

• A) To find out the strengths of organization
• B) To write the action plan and development of implementation strategies
• C) To envision the organization and describe what is different
• D) To find a common vision of organization and agreeing on its unique qualities

Which one of the following employee responses is an immediate resistance towards change?

• A) Loss of motivation to work
• B) Threatening to go on strike
• C) Increased number of errors and mistakes
• D) Increased absenteeism due to sickness

The best definition for centralization is a situation in which decision making is:

• A) Pushed down to lower level employees
• B) Concentrated at a single point in the organization
• C) Completed in each department and then sent to the higher-ups
• D) Diffused among a large segment of employees

Organizing workshops and meetings to explain the changing nature of work exemplify which tactic to overcome resistance?

• A) Education and communication
• B) Manipulation and cooptation
• C) Participation
• D) Negotiation

The culture in any organization where the core values are widely shared and intensively held is known as:

• A) Strong Culture
• B) None of the Given
• C) Subculture
• D) Dominant culture

A document that mentions the required knowledge, skills and abilities to perform a job is known as:

• A) Job Analysis
• B) Job Summary
• C) Job Description
• D) Job Specification

All of the following are main instruments for revolutionary change EXCEPT:

• A) Total quality management
• B) Innovation
• C) Re-engineering
• D) Restructuring

In which of the following work scheduling option two individuals work part-time to complete the work of one person in a single full-time job?

• A) Telecommuting
• B) Job Sharing
• C) Flextime
• D) None of the given

Sulaman is working in the production department where his supervisor has restructured the jobs. He is afraid that his job may be in risk and he may be laid off. Which of the following is the source of Sulaman’s resistance?

• A) Group inertia
• B) Economic factors
• C) Habit
• D) Security

A test that is a little imitation of a job, which used to evaluate the performance abilities of job candidates is____________

• A) Personality test
• B) Work sample test
• C) Integrity test
• D) All of the given

Which of the following is a method for collecting information for job analysis?

• A) Participant’s log
• B) Observation
• C) Interview
• D) All of the given

Organizations conduct job interviews to:

• A) All of the given
• B) Manipulate applicant’s image of the company
• C) Determine applicant-organization fit
• D) Assess candidate’s credit history

All of the following are characteristics of the organic model except:

• A) Narrow spans of control
• B) Employee discretion
• C) Cross-hierarchical teams
• D) Cross-functional teams

Sometimes managers are unable to identify the ways of increasing the performance of their unit or organization. In that case which of the following organizational development technique is used?

• A) Survey Feedback
• B) Team Building
• C) Sensitivity Training
• D) Process Consultation

The response of stress in itself is____________

• A) Negative
• B) Destructive
• C) Neutral
• D) Positive

A structure that creates dual lines of authority and combines functional and product deparmentalization is known as:

• A) Mechanistic Structure
• B) Organic Structure
• C) Matrix Structure
• D) Simple Structure

Why strong culture is considered as substitute of Formalization?

• A) All of the given
• B) Strong culture needs less development of formal rules and regulations
• C) Strong culture increases behavioral consistency
• D) Strong culture allows core values to be widely shared