The basis by which jobs are grouped together is termed _____.

• A) Departmentalization
• B) Bureaucracy
• C) Specialization
• D) Centralization

Mr. Shoaib is newly appointed as “Manager HR”. He has been given additional responsibility to act as catalyst and manage change activities in organization. Apart from “Manager HR”, he is acting as:

• A) Supervisor
• B) Strategic partner
• C) OD practitioner
• D) Change agent

Culture is most likely to be a liability when:

• A) The organization’s environment is dynamic
• B) Countercultures are integrated into the dominant cultures
• C) It increases the consistency of behavior
• D) The organization’s management is ineffectual

All of the following are the characteristics common to all organizations EXCEPT:

• A) Workplace Size
• B) Division of labor
• C) Coordination of efforts
• D) Hierarchy of authority

The stage of appreciation inquiry process where participants are asked to recount times when they felt organization worked best is known as:

• A) Destiny
• B) Design
• C) Dreaming
• D) Discovery

Mr. Ehsan “Manager Operations”, overcame resistance to change from his subordinates by twisting and distorting facts to make them more attractive and withhold undesirable information for the change to be accepted. He adopted:

• A) Participation
• B) Cooperation
• C) Manipulation
• D) Coercion

An employee in administrative department spent first two days in customer dealing and enquiries, next two days in handling reception area, and entered data for last day of the week.
Which of the following work redesign option describes the above situation?

• A) Job Rotation
• B) Job Sharing
• C) Job Enlargement
• D) Job Enrichment

The organizational design of Aleem enterprise is characterized by a low degree of departmentalization, centralized authority, and limited formalization. Identify the organizational design of Aleem enterprise:

• A) Simple structure
• B) Matrix structure
• C) Organic structure
• D) Bureaucratic structure

Omega Electronics Company decides to establish southern, Midwestern, western, and eastern zones of operation. Based on this expansion, the organization is doing which of the following type of departmentalization?

• A) Customer
• B) Geography
• C) Regional
• D) Matrix

The unity-of-command principle states which of the following?

• A) Employees should report directly to two supervisors to maintain task balance
• B) An individual should be directly responsible to only one supervisor
• C) Managers should provide direction to employees in a unified fashion
• D) Managers should limit their control to a maximum of ten employees

Which of the following is an attribute of employee’s performance?

• A) All of the given
• B) Opportunity
• C) Ability
• D) Motivation

Which of the following is one of the most popular ways to group activities?

• A) Process
• B) Function
• C) Geography
• D) Product

Outside consultants are more willing to initiate _______________.

• A) First order change
• B) None of the given
• C) Second order change
• D) Third order change

A summary of a person’s personal development needs and an action plan to achieve them is called;

• A) Specialized development plan
• B) Performance appraisal system
• C) Personal development plans
• D) Occupation development plan

A type of career path which contains both vertical sequence of jobs and series of horizontal opportunities is known as_________________

• A) Dual career path
• B) Lateral skill path
• C) Network career path
• D) Traditional career path

The number of subordinates a manager can effectively and efficiently direct in an organization is known as:

• A) Authority
• B) Chain of Command
• C) Span of Control
• D) Unity of Command

Which one of the following is consistent with a simple structure?

• A) Standardization
• B) High centralization
• C) High employee discretion
• D) Bureaucracy

_______________ is a career path type, in which technical specialists and professionals are hired and allowed to contribute their expertise to the company without having any managerial ambitions.

• A) Network career path
• B) Dual career path
• C) Traditional career path
• D) Lateral skill path

Stabilizing a change intervention by balancing the driving and restraining forces refers to:

• A) Unfreezing
• B) Refreezing
• C) Movement
• D) None of the given

Which of the following steps in appreciation inquiry process is characterized by writing of action plans and development of implementation strategies?

• A) Dreaming
• B) Destiny
• C) Design
• D) Discovery