A bureaucracy is characterized by all of the following EXCEPT:

• A) Decentralized decision making
• B) Specialization tasks
• C) Formalized rules and regulations
• D) Highly routine operating tasks

The values which are accepted throughout the organization are called ____________.

• A) Threshold values
• B) Instrumental values
• C) Terminal values
• D) Core values

The organizational model that is characterized by having high specialization, high formalization and centralization is referred as:

• A) The Organic model
• B) The Matrix model
• C) The mechanistic model
• D) The Functional model

Which of the following organizational development technique is used to increase trust and openness among team members?

• A) Team Building
• B) Survey Feedback
• C) Sensitivity Training
• D) Process Consultation

The sunshine company is reducing its size by selling off and closing down its units and product lines to increase profitability. What is company doing?

• A) Reengineering
• B) Downsizing
• C) Acquisition
• D) Rightsizing

If a job is highly formalized, it would NOT include which of the following?

• A) High employee job discretion
• B) Explicit job description
• C) A large number of organizational rules
• D) A consistent and uniform output

After facing resistance to change from employees, the management of ABC Company decided to convey the full information to them and get cleared up any misunderstanding. The tactic used to overcome resistance is:

• A) Implementing changes fairly
• B) Building support and Commitment
• C) Education and Communication
• D) Manipulation and Cooperation

The degree to which the tasks are subdivided into separate job is the major characteristic of which element of organizational structure?

• A) Centralization
• B) Decentralization
• C) Formalization
• D) Work Specialization

The power or right specific with a managerial position to give orders and reinforce obedience is referred as:

• A) Span of Control
• B) Chain of command
• C) Unity of Command
• D) Authority

Which of the following is NOT considered as a driving force of internal change?

• A) Societal pressures
• B) Declining effectiveness
• C) Working environment
• D) Organizational crisis

The jobs in an organization are grouped together on the basis of similarities in tasks performed; this refers to:

• A) Departmentalization
• B) Decentralization
• C) Formalization
• D) Centralization

All of the following are disadvantages of outsider change agent EXCEPT:

• A) Offers more objective perspective
• B) Insufficient information regarding operating procedures
• C) Inadequate understanding of organizational culture
• D) Insufficient employee support

If an organization’s culture is___________, the management needs to be less concerned about the development of formal rules and regulations to guide employee behavior.

• A) Stronger
• B) Weaker
• C) Cooperative
• D) Supportive

Comparing and aligning organization’s requirements to the skills and abilities of its employees are performed through:

• A) Performance Management
• B) Human Resource Management
• C) Quality Management
• D) Management Information System

AMA Corporation is going to obtain the ownership and possession of another company to enhance its business volume. This process is termed as:

• A) Acquisition
• B) Reengineering
• C) Rightsizing
• D) Downsizing

HRM impacts employees in which of the following manner?

• A) Advertising the product through print media
• B) Ensuring fair treatment with them
• C) Enhancing the market share of organization
• D) All of the given

Which one of the following problems is most likely to occur in a matrix structure?

• A) Loss of economies of scale
• B) Decreased employee motivation
• C) Employees receiving conflicting directives
• D) Decreased response to environmental change

Which of the following statement defines individual-organizational fit?

• A) Employee has high work proficiency with strong educational background
• B) A stage when new employee adjusts to job workgroup and organization
• C) Attitudes and behaviors of employee or applicant are compatible to organization
• D) None of the given

Which of the following does not represent the option for work redesign?

• A) Job Sharing
• B) Job Enlargement
• C) Job Rotation
• D) Job Enrichment

The unbroken line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom is termed as:

• A) Web of authority
• B) Unity of command
• C) Chain of command
• D) Span of control