The job design strategy in which employees are exposed to a variety of tasks as they move from one job to another job is known as:

• A) Job Rotation
• B)
• C)
• D)

Which of the following communication networks in work group causes higher member satisfaction?

• A) All-Channel
• B) Lateral
• C) Wheel
• D) Chain

A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called_________.

• A) Uncertainty Avoidance
• B)
• C)
• D)

During conflicts, HR manager of ABC Inc. always deliberately decides not to take any action and tries to stay out of conflict. Which of the following conflict management style he/she adopts?

• A) Competing
• B) Accommodating
• C) Compromising
• D) Avoiding

Explaining, measuring and changing behavior of humans or animals are concerned with:

• A) Psychologists
• B)
• C)
• D)

In the communication process, which of the following steps occurs first?

• A) Transmitting
• B) Decoding
• C) Understanding
• D) Encoding

Characteristics such as age, gender and marital status are known as ______________.

• A) Biographical characteristics
• B)
• C)
• D)

Which of the following types of networks is most likely to promote accuracy?

• A) All-channel
• B) Chain
• C) Direct
• D) Wheel

The Big Five Model of Personality contains all of the following dimensions EXCEPT:

• A) Introversion
• B)
• C)
• D)

Activities that influence the distribution of advantages and disadvantages within an organization are known as:

• A) Political behaviors
• B) Influential power moves
• C) Human resources
• D) Interactive initiatives

Management functions of planning, organizing, leading and controlling were first classified by:

• A) Henri Fayol
• B)
• C)
• D)

During conversation with his manager, Mr. Ali manipulated the information in such a way that it would be seen more favorable. It is an example of which of the following barriers to effective communication?

• A) Defensiveness
• B) Stereotyping
• C) Selective perception
• D) Filtering

Difficulty in expressing emotions by an individual and understanding other's emotions is termed as:

• A) Alexithymia
• B)
• C)
• D)

Saad comes to you with a request for funds for a project. He reminds you that company policy supports his position. He is using the tactic of :

• A) Pressure
• B) Coalitions
• C) Legitimacy
• D) Consultation

Which of the following is NOT a factor in the individual perceiver?

• A) Location
• B)
• C)
• D)

The mental and physical capability to perform various tasks is called:

• A) Perception
• B) Attitude
• C) Motivation
• D) Ability

According to attribution theory, which of the following is an example of externally caused behavior?

• A) An employee is late because of a flat tire
• B)
• C)
• D)

A form of negotiation to divide up a fixed amount of resources is:

• A) Integrative Bargaining
• B) None of above
• C) Distributive Bargaining
• D) Arbitration

Sheraz has the ability to balance anxiety, fear, and anger while working on tough projects. He possesses which component of emotional intelligence?

• A) Self-management
• B)
• C)
• D)

The conflict process has _______ stages.

• A) Four
• B) Three
• C) Six
• D) Five