All of the following are the characteristics of first step of negotiation process EXCEPT:

• A) Goal stays paramount in your discussion
• B) Keep your attention focused
• C) Develop a range of outcomes
• D) Where the negotiation will take place?

Mr. Zaib is leading a Software development team. He always consults with his team members and uses their suggestions before taking any decision. This example depicts that Mr. Zaib is a:

• A) Participative leader
• B) Supportive leader
• C) Directive leader
• D) Achievement-Oriented leader

An individual most likely to engage in political behavior would have all of the following except a/an :

• A) High charisma rating
• B) High need for power
• C) Internal locus of control
• D) High ability to self monitor

A barrier to effective communication in which sender manipulate information so that receiver will see it more favorable is called____________________

• A) Noise
• B) Emotions
• C) Selective Perception
• D) Filtering

When lower-level personnel provide more input or are actually given the discretion to make decisions? It is called:

• A) Departmentalization
• B) Decentralization
• C) Centralization
• D) Work specialization

Which of the following is not a work scheduling option?

• A) Job Sharing
• B) Flextime
• C) Telecommuting
• D) Job Rotation

All the following are sources of innovation EXCEPT:

• A) Inter-unit Communication
• B) Long tenure
• C) Business processes
• D) Structural variables

Which of the following is the strength of the matrix structure?

• A) Simply demonstrates tasks
• B) Facilitates coordination
• C) Establish unity of command
• D) Adherence to chain of command

Which of the following is a drawback of a narrow span of control?

• A) It reduces effectiveness
• B) It encourages overly tight supervision
• C) It increases participatory decision-making
• D) It is more efficient way of empowering employees

Increasing the number of tasks, and variety of tasks with no change in authority level of employee are characteristics of which work redesign option?

• A) None of given
• B) Job Enrichment
• C) Job Enlargement
• D) Job Rotation

The management of Chanab Corporation discovers that its market is clearly divided between very different types of clients, with different support needs. To respond to this market diversity, management will probably choose to which of the following type of departmentalization?

• A) Support
• B) Customer
• C) Matrix
• D) Requirements

Which of the following term is part of the definition of a strong culture?

• A) Low behavioral controls
• B) Weakly held values
• C) Deeply held values
• D) Narrowly shared values

Which of the following term is defined as “the right inherent in a managerial position to give orders and expect orders to be obeyed”?

• A) Unity of command
• B) Authority
• C) Chain of command
• D) Leadership

A document that describes the duties and responsibilities of a job, reporting relationship, tools and techniques adopted is known as:

• A) Job Analysis
• B) Job Specification
• C) Job Description
• D) Job Summary

Mr. Shoaib has been moved from the position of “Manager Administration” to “Manager Finance”. Both positions are in similar salary range and same level in organizational hierarchy.
It is an example of which of the following type of career paths:

• A) Traditional career path
• B) Network career path
• C) Dual career path
• D) Lateral skill path

Which of the following is considered as an outcome to job analysis?

• A) Job evaluation
• B) All of the given
• C) Job specification
• D) Job description

Which of the following is the key component underlying bureaucracy?

• A) Dual lines of authority
• B) Standardization
• C) Wide span of control
• D) Flexibility

The major objective of planned change in the organizations is ______________.

• A) Changing attitudes of individuals and groups in organization
• B) Changing behaviors of individuals and groups in organization
• C) Changing values of individuals and groups in organization
• D) All of the given

The number of subordinates that a manager can effectively and efficiently direct is known as:

• A) Work specialization
• B) Span of control
• C) Chain of command
• D) Authority

Which of the following is NOT a drawback of a narrow span of control?

• A) Supervisors may lose control of their employees
• B) It makes vertical communication more complex
• C) It encourages overly tight supervision
• D) It takes more time in decison making