What does consensus refer to in attribution theory?

• A) All people behave precisely the same way in certain situations
• B) There is general agreement about a perception
• C) Different people perceive a situation in the same way
• D) Different people respond the same way in the same situation

Which of the following methods of third-party negotiation always results in a settlement?

• A) Consultancy
• B) Conciliation
• C) Mediation
• D) Arbitration

Which one of the following is NOT implied in the definition of power?

• A) Potential
• B) Influence
• C) Dependency
• D) Actualization

A threatened strike action by a labor union to force the management to accept their demands is an example of which of the following power?

• A) Legitimate power
• B) Coercive power
• C) Referent power
• D) Reward power

According to the path-goal theory, which of the following leadership style have the least amount of participation by subordinates?

• A) Participative leadership
• B) Supportive leadership
• C) Achievement-oriented leadership
• D) Directive leadership

The two general approaches to bargaining are known as:

• A) Emotional and rational
• B) Affective and reflective
• C) Distributive and integrative
• D) Formal and informal

Which of the following would be least likely to pose a barrier to cross-cultural communications?

• A) Differences among perceptions
• B) Tone difference
• C) Word connotations
• D) Political correctness

During conversation with his manager, Mr. Ali manipulated the information in such a way that it would be seen more favorable. It is an example of which of the following barriers to effective communication?

• A) Stereotyping
• B) Filtering
• C) Selective perception
• D) Defensiveness

If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict?

• A) The traditional view
• B) The human relations view
• C) The interactionist view
• D) The positivistic view

All are necessary to create or increase dependency Except:

• A) Alternates available
• B) Control over important resources
• C) Scarcity of resources
• D) Non substitutability of resources

Mrs. Hillary Clinton gained political capital by her marriage to the President Clinton is an example of which of the following power?

• A) Expert power
• B) Legitimate power
• C) Referent power
• D) Reward power

Which kind of strategy to conflict is “Collaborating?”

• A) None of above
• B) I win – You win
• C) I lose – You lose
• D) I win – You lose

Which of the following types of networks is most likely to promote accuracy?

• A) All-channel
• B) Wheel
• C) Chain
• D) Direct

Political behaviors usually ____________________.

• A) Are counterproductive to individual goals
• B) Are expected as part of each job requirement
• C) Are seen only in large organizations
• D) Lie outside of an individual’s specified job requirements

Which of the following leaders are characterized by self-confidence and confidence in subordinates, have ideological vision and high expectations from subordinates?

• A) Transformational leader
• B) Transactional leader
• C) Charismatic leaders
• D) Directive leader

Activities that influence the distribution of advantages and disadvantages within an organization are known as:

• A) Influential power moves
• B) Interactive initiatives
• C) Human resources
• D) Political behaviors

Which bargaining strategy is preferable for use in intra-organizational behavior?

• A) Equal bargaining
• B) Distributive bargaining
• C) Integrative bargaining
• D) Positive negotiation

Why most organizations develop multiple suppliers rather than giving their business to only one?

• A) To maximize power
• B) To reduce dependency
• C) To increase knowledge and information
• D) To develop interdependence

Ms. Sana is believed to be a very friendly leader, always showing her concern for the needs of the employees. It is an example of which of the following types of leaders?

• A) Achievement-Oriented leader
• B) Directive leader
• C) Participative leader
• D) Supportive leader

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have which of the following power?

• A) Referent
• B) Legitimate
• C) Coercive
• D) Expert