Which of the following is NOT the function of communication?

• A) Emotional Expression
• B) Information
• C) Control
• D) Satisfaction

Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as:

• A) Authority
• B) Commitment
• C) Dependency
• D) Power

Mr. Ali is a salesperson in XYZ Company, he tells his boss: “Mr. Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has".
Which impression management technique has described above?

• A) Conformity
• B) Favors
• C) Flattery
• D) Self-Promotion

The managers of a multinational company are located in Taiwan, India, Brazil, and the United States. Which group decision-making technique seems most reasonable for this organization?

• A) A brainstorming session
• B) An electronic meeting
• C) A postal service interaction
• D) A nominal group

All of the following are the individual factors that contribute to political behavior in organizations EXCEPT:

• A) Internal locus of control
• B) Expectation of success
• C) Zero-Sum allocation
• D) Need for power

When two parties are in conflict and try to find win- win solution that allows both parties goals to be completely achieved.
Which conflict handling style described above?

• A) Competing
• B) Collaborating
• C) Compromising
• D) Accommodating

Asim telephones his employee, Nadeem, to let him know that today’s meeting has been moved to one o’clock. In the communication process, Asim is:

• A) The sender
• B) The channel
• C) The receiver
• D) The encoder

Which of the following communication networks in work group causes higher member satisfaction?

• A) Lateral
• B) Chain
• C) Wheel
• D) All-Channel

The consequence of Referent and Expert power is ________

• A) Compliance
• B) Commitment
• C) None of above
• D) Resistance

Which theory explains leader follower dyad?

• A) Vroom and Yetton Model
• B) Contingency theory
• C) Leader member relationship theory
• D) Charismatic theory of leadership

Which of the following source of power depends on fear?

• A) Referent power
• B) Expert power
• C) Coercive power
• D) Reward power

Which of the following is the expected weakness of group decision making?

• A) Employees will be less accepting of the group decision
• B) More time will be used to make the decision
• C) The decision will probably be a lower quality decision
• D) Less complete knowledge

Transactional leadership is addressed by all of the following leadership theories EXCEPT:

• A) The leader-participation model
• B) Transformational leadership theory
• C) Fiedler's leadership model
• D) Path-goal theory

A neutral third party who facilitates a negotiated solution by using reasoning , persuasion and suggestion for alternatives is__________

• A) Arbitrator
• B) Mediator
• C) BATNA
• D) Conciliator

Which of the following network structure requires high emergence of leadership?

• A) Wheel
• B) All-channel
• C) Chain
• D) Diverse

Which of the following is NOT an individual factor related to political behavior?

• A) Organizational investment
• B) Zero-sum reward practices
• C) Level of self-monitoring
• D) Perceived job alternatives

Which of the following sources of power is obtained because of the titles or position a person have?

• A) Information power
• B) Legitimate power
• C) Expert power
• D) Referent power

Which leadership style involves a leader giving employees something they want in return for something the leader wants?

• A) Charismatic Leadership
• B) Transactional Leadership
• C) None of the given
• D) Transformational leadership

A third party to a negotiation who has the authority to dictate an agreement is____________

• A) Conciliator
• B) Mediator
• C) Arbitrator
• D) BATNA

The influence due to some special skills and/or knowledge is referred as:

• A) Referent Power
• B) Information Power
• C) Expert Power
• D) Charismatic Power